Business Relationship Manager 04J26

The Business Relationship Manager (BRM) plays an integral role in bridging the gap between the organization's business and IT functions. This professional is tasked with fostering a productive relationship between these domains, ensuring that technology investments align with business goals and strategies. As a strategic partner, the BRM works closely with business leaders to identify opportunities for technology to improve operations, drive innovation, and enhance the customer experience. They are pivotal in project prioritization, resource allocation, and ensuring that communication between business units and IT is clear and efficient. This role requires a strong understanding of both business operations and emerging technologies, making it essential for anyone looking to improve operational effectiveness and drive revenue growth. The BRM must be proactive, analytical, and a strong advocate for the business needs, ensuring these are translated into technical solutions effectively.

Responsibilities

• Develop strong relationships with business leaders to understand their needs and objectives.
• Act as a liaison between the business units and IT to facilitate effective communication.
• Identify and propose technology solutions that align with business strategies and goals.
• Prioritize IT projects based on their impact on the business and resource availability.
• Ensure IT services are consistently meeting business expectations and requirements.
• Facilitate project management discussions to ensure successful IT project deliveries.
• Monitor industry trends to identify potential opportunities for efficiency and innovation.
• Coordinate with IT architects to ensure solutions are feasible and cost-effective.
• Prepare business cases to justify IT investments and project implementations.
• Build and maintain a solid understanding of the technological infrastructure in use.
• Assess and communicate the risks of various technology projects to stakeholders.
• Drive continuous improvement initiatives to enhance business processes and systems.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or related field.
• Proven experience in a business relationship management or similar role.
• Strong understanding of business processes and technology enablement.
• Excellent communication and interpersonal skills for stakeholder management.
• Ability to manage multiple projects and priorities simultaneously.
• Strong analytical skills and attention to detail in problem-solving.
• Proficiency with project management and office productivity tools.