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Job Description

Description

Are you obsessed about customers, passionate about working with data and eager to make broad business impact? Do you thrive in a fast-paced environment and enjoy transforming data into actionable recommendations to delight our customers?

The Delivery Experience team is looking for a Business Intelligence Engineer who will play a critical role in shaping and executing DEX initiatives within the MENA region.

The BIE will be responsible for developing business metrics, mining data to uncover consumer insights and business opportunity, and collaborating with internal stakeholders to drive the business. The ideal candidate will be highly analytical with proven experience in delivering results.

The BIE will be detail oriented, and possess expertise in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders. The right candidate will blend advanced reporting with strong critical thinking and project management skills. Your success in the role will have a large impact on improving customer experience in MENA.

The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal. They will be relentlessly focused on improving the customer experience. Flexibility and the ability to prioritize in a changing business environment will also be key. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment.

Key job responsibilities

Analyze and solve business problems at their root, stepping back to understand the broader context.

  • Use data mining, model building, and other analytical techniques to develop customer insights and business opportunity.
  • Manage and execute entire projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.
  • Drive development of quantitative models necessary for evaluation and implementation of new strategies with business stakeholders.
  • Perform market segment analysis to identify new trends and opportunities necessary to inform strategic planning.
  • Drive business performance reporting and facilitate team reviews weekly, monthly, and quarterly.

Basic Qualifications

  • 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience with data modeling, warehousing and building ETL pipelines
  • Experience in Statistical Analysis packages such as R, SAS and Matlab
  • Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

Preferred Qualifications

  • Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
  • Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Middle East and North Africa FZ-LLC

Job ID: A2962984


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.aboutamazon.com/ Job Function: Data Science & AI
Company Industry/
Sector:
Software Development

What We Offer


About the Company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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