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Job Description

  • To achieve monthly targets assigned.
  • To ensure that all telesales activities are directed to meeting sales targets.
  • To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved.
  • To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
  • To drive cross sell effort.
  • Analysis of leads received.
  • Conversion of leads into “Sale”
  • Updating all the systems as per the call with the customer.
  • Processing of the request or offer given to the customer.
  • Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
  • Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
  • Maintaining all records of the approval, requests and reports handled.
  • Compilation of daily and monthly reports and MIS for the team.
  • University Graduate.
  • 1-2 years experience in similar work environment.
  • Preferably has a practical marketing background.
  • Has strong Sales and customer focus and ability to think creatively and work under pressure.
  • Excellent presentation skills.
  • Good team player with result driven attitude.
  • Business sensitive.
  • Has analytical and computer skills.
  • Adaptable and versatile.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.mashreqbank.com/uae/en/corporate/home Job Function: Sales
Company Industry/
Sector:
Banking

What We Offer


About the Company

Corporate and Investment Banking GroupAt Mashreq, our aim is to innovate and distinguish our relationship banking approach, leveraging our long-standing heritage in Corporate & Investment Banking. Our strategic focus is to offer a best-in-class, expertise-led coverage model to our clients. We do this across multiple industries, supported by intelligence and industry know-how. We have chosen to re-align our relationship teams into industry verticals that best serve your corporate needs. We are here to be your true banking partner and deliver customized solutions that add value to your business. We focus on building rewarding relationships and differentiated customer experiences.International Banking GroupMashreq’s international presence spans across 11 countries outside UAE.With branch presence in USA, UK, Egypt, India, Kuwait, Qatar, Bahrain and Hong Kong, alongside Representative Offices in Pakistan, Nepal and Bangladesh, we provide global reach and robust regional banking solutions.We offer extensive Corporate Banking services to customers in Bahrain, Egypt, Kuwait, Qatar and India; and Retail Banking services in select countries. Mashreq’s global presence helps in supporting franchise client needs internationally and international client needs across our franchises.We take pride in our knowledge of our markets, differentiating ourselves from the competition with state of the art products and channels, a global footprint and the ability to connect national markets.Financial Institutions services constitute a major segment of our International Business. With decades of rich FI experience, full spectrum of FI services, presence in major money markets, extensive network of correspondents, clearing capabilities in most presence countries and highly experienced relationship teams, we are a major FI services provider in Asia, Europe, GCC and Africa.We aim to be your financial partner not only in the UAE, but also in the GCC and beyond.

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