Benefits Specialist

The Opportunity
To administer the University’s benefits and ensure that related University policies and procedures are applied. To provide accurate information related to salary and benefits in a timely manner.
KEY ACCOUNTABILITIES
Works effectively with other members of the HC team to ensure success and seamless delivery of HC Services.
Communicates effectively and establishes successful work relations with employees including HC, faculty, senior management and administrative staff.
Coordinates and oversees HC Services proactively, with a high degree of accuracy and attention to detail. Respects confidentiality at all times
Works effectively on a variety of assignments and demonstrates good multitasking skills.
TASKS AND RESPONSIBILITIES
CONTRACT ADMINISTRATION
Coordinates the HC Approvals output, ensuring follow-through with preparation/checking of employment offers/contracts, contract modifications, and contract renewals.
BENEFITS ADMINISTRATION
Handles the administration and tracking of employee benefits (eg, maternity/vacation/special leaves, medical insurance, and payment of cash in lieu of annual vacation tickets, payment of school fees, and payment of end-of-contract gratuity).
Verifies employees benefit entitlement and provides timely administration of benefit-related issues.
INSURANCE – MEDICAL
Handles the day-to-day administration of the University’s health plan and household insurance plan. Takes a key role in liaison with the insurance company to facilitate the best outcomes for employees and the University. Coordinates the policy renewal process.
NEW HIRE ORIENTATION
Plays a lead role in coordinating the orientation of new hires as it relates to payroll, banking, and HC benefits issues. Coordinates the preparation of New Hire packages and requests to finance for new hire meal and furniture allowances.
LEAVERS
Works closely with the Manager, HC Services, to ensure payroll actions and clearances are completed satisfactorily. Prepares final settlement and payment requisition for leavers.
POLICIES & PROCEDURES
Contributes to the development of departmental policies and procedures. Develops guidelines to ensure related protocols and practices are documented and approved. Proactively identifies necessary improvements to HC Services processes.
HR INFORMATION
Works closely with the Senior HRIS Specialist in the coordination/preparation of statistical information relating to employee numbers and benefits at the request of management. Monitors/reviews data held on HC employee files and on Oracle for accuracy.
CLIENT CARE
Provides advice and guidance/counsel to employees and managers regarding contractual, benefit, and a wide range of general HC issues.
Ensures all employees understand the benefits package and the administration processes.
Liaises with other members of the HC department as required to ensure the sharing of information and the continual improvement of client care delivery and accuracy of information.
ORIENTATION, ON BOARDING, AND LEAVING ZU
Participates in the development of the January and August orientation schedule for AUH.
Facilitates the departure of employees, ensures appropriate pay and other actions are accurately calculated and taken on time. Provides guidance to managers and employees on issues related to departures, investigates data and information needed to make decisions. Provides advice and guidance. Ensure all University requirements are met.
PROJECTS
Participates in special project work as required.
EDUCATION & EXPERIENCE REQUIREMENTS
Should possess a minimum of 4 years of experience in employee services (HR) and benefits administration and a Bachelor’s degree in human resources from an accredited institution or an equivalent combination of education, skill or experience.
Other essential requirements:
Exceptional written and verbal communication.
Bilingual – English/Arabic
Desired or preferred requirements:
Experience working in the academic environment.
The Benefits

The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members.

To Apply
In addition to completing the online application form, attach a cover letter, a current CV, and the names and contact details of three professional references.

While we appreciate all applications, you will be contacted only if selected for an interview.
For any further inquiries, please contact Recruitment@zu.ac.ae