Academic Support Officer - Communication And Creative Industries

Job Description

The School of Communication & Creative Industries is inviting applications from outstanding candidates for the position of Academic Support Officer. This key role offers the chance to contribute to the smooth functioning of the school while providing essential academic and administrative support to both faculty and students. The Academic Support Officer will play a vital part in enhancing the overall student experience, ensuring the efficient delivery of academic programs, and assisting with various academic operations and initiatives.

Job Accountabilities

• Provide administrative and secretarial support to Dean and faculty members of each Faculty.
• Develop and maintain student profiling system for relevant departments.
• Organize and maintain the appointments schedule of the supervisors according to established priorities.
• Analyses and generate statistical data as requested by supervisor.
• Assist in the preparation of correspondence and reports, including confidential materials.
• Maintain paper and electronic files and retrieve information in an efficient manner.
• Maintain and organize departmental records.
• Arrange meetings on behalf of the supervisors, prepare agendas and related materials for presentations in meetings, and take minutes.
• Follow up on actions to be taken on decisions made by the supervisors.
• Attends to students request to meet with supervisor.
• Assist HR to arrange for potential candidate’s interview.
• Assist to verify and confirm individual faculty teaching load, courses taught and course schedule per semester.
• Perform other related duties as assigned.
  
  

Qualifications & Experience

• University degree in Media & Communication, or relevant from an accredited institution
• At least two years of relevant work experience in a university, a college, or an academic institution.
• Proven educational experience required, preferably within the UAE. Previous administrative experience required supporting at an executive level.
• Experience in managing social media content.
  
  

Knowledge/skills

• Planning and organizing.
• Multi-tasking.
• IT skills: Microsoft Word, PowerPoint, and Excel.
• Communication and presentation skills.
• Achievement & commitment.
• Customer focus and service.
• Innovation and creativity.
• English and verbal and writing skills. Arabic or French is an asset.
• Exceptional interpersonal skills.
• Knowledgeable of the environment and the workings thereof in the higher education sector both locally and internationally.
  
  

About Us

Established in 2006, CUD is one of the most promising universities in the Middle East, Africa, and South Asian region, QS Ranked in the top 2% of Universities in the World, the #1 University in Dubai, and 21 st in the Arab Region according to the QS Arab Region Rankings 2025.

Our expanded City Walk campus hosts state-of-the-art amenities with a focus on entrepreneurship, innovation, and creativity. Combining all the essential elements of technology, the avant-garde campus brings a new experience to students, featuring: laboratories, research facilities, media studios, high-tech classrooms, a multipurpose theatre, gymnasium, student centre, plenty of dining and entertainment options, and many more!

With the world’s fastest growing population, Dubai is home to an exciting, diverse, multi-cultural blend of young, dynamic, professionals, all drawn to the Emirate for its unrivalled lifestyle and the outstanding employment prospects.

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