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Job Description

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At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

The Communication Centre Attendant is responsible for ensuring seamless communication across all departments involved in the daily operation of the waterpark, hotel beach, and pool facilities. As the primary communication hub, this role supports operational efficiency and guest safety by coordinating real-time updates between lifeguards, marine teams, and other support departments such as engineering, housekeeping, and security.

The Attendant plays a key role in managing radio communications, logging activities, and supporting various administrative and operational tasks. Attention to detail, excellent coordination skills, and the ability to work in a fast-paced environment are essential for this position.

Key Duties And Responsibilities

The Communications Attendant’s responsibilities may include, but are not limited to:

  • Maintaining an accurate inventory of all radio equipment
  • Logging all radio communications during daily operations
  • Assisting in the inventory and tracking of lifeguard equipment
  • Preparing daily lifeguard rotation schedules
  • Supporting HR-related tasks such as attendance tracking
  • Ensuring effective radio communication between departments
  • Logging all service interruptions and incidents throughout the day
  • Performing general operational and administrative duties
  • Carrying out any tasks assigned by supervisors to ensure smooth park operations
  • Handling additional responsibilities as required by operational needs

About You

Our ideal candidate has at least 1 year of experience in an administrative or office assistant role, preferably within a fast-paced, operations-driven environment. You are highly organized, detail-oriented, and able to multitask effectively while maintaining clear and professional communication.

You should have a solid working knowledge of Microsoft Office applications, which you will be expected to demonstrate during the assessment process. Familiarity with radio communication protocols and previous exposure to operational systems such as Galaxy is highly advantageous.

You thrive in a team setting, can stay calm under pressure, and are committed to supporting the smooth and safe operation of our waterpark and beach facilities.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.atlantis.com/ Job Function: Call Center Operations
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Discover an extraordinary world beyond anything you’ve ever imagined. Our Atlantis properties in Dubai and Sanya, China redefine the concept of entertainment destination resorts. They are extraordinary, intriguing and unique destinations full of life, wonder and surprise.Atlantis is all about superlatives: more variety and choice than you can imagine, experiences so creative and fun they astound, and service truly dedicated to wonder and excitement.

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