Assistant Shopkeeper (225-1010)

An Assistant Shopkeeper plays a crucial role in the day-to-day operations of a retail store or shop. This position requires a dynamic individual who can handle customer interactions, manage inventory, and support the shopkeeper with various tasks. The Assistant Shopkeeper serves as a bridge between the shopkeeper and customers, ensuring a smooth shopping experience for all. This position demands excellent communication skills, a keen sense of organization, and the ability to multitask effectively. Whether it involves assisting customers with inquiries, handling payments, or keeping the store stocked and tidy, the Assistant Shopkeeper is essential for maintaining the store’s reputation and efficiency. This job is ideal for those who enjoy being in a customer-centric role and are looking to advance their careers in retail.

Responsibilities

• Assist customers by providing product information and solving queries effectively.
• Manage and organize the shop displays to ensure they are attractive and accessible.
• Support the shopkeeper in receiving and processing shipments upon arrival.
• Handle transactions at the cash register, ensuring accuracy in sales and change.
• Maintain cleanliness and orderliness of the shop premises at all times.
• Help in maintaining the inventory by keeping track of stock levels regularly.
• Coordinate with vendors and suppliers for restocking necessary items promptly.
• Assist in promotional and marketing activities to boost shop sales and visibility.
• Address and resolve any customer complaints or escalate issues as needed.
• Ensure compliance with health and safety regulations within the shop.
• Contribute to team meetings, providing insights and reporting on daily operations.
• Train and guide new staff members or interns as required by the shopkeeper.

Requirements

• High school diploma or equivalent; higher education is a plus.
• Previous experience in a retail or customer service role is advantageous.
• Strong communication skills, both verbal and written, in English.
• Ability to handle cash transactions accurately and responsibly.
• Excellent organizational skills and attention to detail are necessary.
• Capability to work independently and as part of a collaborative team.
• Flexibility to work varied shifts, including weekends and holidays.