Sales Associate (225-1010)

We are seeking a motivated and enthusiastic Sales Associate to join our growing team. As a Sales Associate, you will be the face of our brand, interacting with customers to provide them with an exceptional shopping experience. Your role is pivotal in assisting customers through the sales process, ensuring they leave satisfied and eager to return. This position requires excellent communication skills, a proactive approach to customer service, and an eagerness to learn about our products and services. The ideal candidate will be a team player who can also function independently, driven to meet sales targets while fostering meaningful relationships with our clientele. Join us and become part of a dynamic environment where your contributions directly impact the business's success.

Responsibilities

• Greet and assist customers in a polite and friendly manner.
• Understand customers' needs and provide appropriate product recommendations.
• Maintain in-depth knowledge of the products and services offered.
• Process customer transactions efficiently using the point-of-sale system.
• Resolve customer complaints and inquiries promptly and professionally.
• Collaborate with team members to achieve store sales goals and objectives.
• Ensure merchandise is displayed attractively and according to store standards.
• Participate in inventory management, including stock counts and replenishments.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Contribute to a clean, organized, and welcoming store atmosphere.
• Participate in ongoing training and development programs to enhance skills.
• Provide feedback to supervisors on customer trends and inventory concerns.

Requirements

• High school diploma or equivalent educational qualification required.
• Proven experience in retail sales or a customer service role.
• Strong communication and interpersonal skills essential for customer engagement.
• Ability to work a flexible schedule, including weekends and holidays.
• Proficient in using a computer and various point-of-sale systems.
• Capability to lift heavy items and stand for extended periods of time.
• A proactive approach to problem-solving with strong decision-making skills.