Assistant Restaurant Manager (225-728)

As an Assistant Restaurant Manager, you will be an integral part of our dynamic team working to deliver exceptional dining experiences to our customers. You will work closely with the Restaurant Manager to oversee the daily operations of the restaurant, ensuring that both customer satisfaction and profitability are achieved. You will be responsible for maintaining service standards, enhancing the guest experience, implementing standard operating procedures, and supporting the management team in maintaining a high level of employee satisfaction. Your leadership and organizational skills, coupled with your passion for the hospitality industry, will be key factors in driving the success of the restaurant. If you thrive in a fast-paced environment and are committed to delivering excellence, we invite you to join our team.

Responsibilities

• Assist the Restaurant Manager in overseeing restaurant operations and daily tasks.
• Ensure high levels of customer satisfaction by consistently delivering quality service.
• Provide training, support, and guidance to restaurant staff on proper procedures.
• Monitor inventory levels and coordinate with suppliers for replenishment orders.
• Address customer inquiries and complaints with a positive and professional attitude.
• Participate in staff scheduling and ensure optimal workforce coverage at all times.
• Implement health and safety standards to create a safe working environment.
• Assist in financial reports, including budgets, forecasts, and cost analysis.
• Oversee cash management procedures and ensure accuracy in cash handling processes.
• Collaborate with the culinary team to update menu offerings as needed.
• Maintain cleanliness and organization to support a welcoming atmosphere for guests.
• Support marketing and promotional activities to enhance restaurant visibility and sales.

Requirements

• Bachelor’s degree in hospitality, business management, or related discipline preferred.
• Previous experience in restaurant management or supervisory role is required.
• Strong leadership skills with the ability to motivate and manage team effectively.
• Excellent communication and interpersonal abilities, both verbal and written.
• Proven problem-solving skills to handle customer concerns or operational issues.
• Ability to work flexible hours, including nights, weekends, and holidays if necessary.
• Proficiency in restaurant management software and Microsoft Office Suite will be advantageous.