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Job Description

Job Description

The purpose of this role is to maintain employee records and process employee requests in line with the policy and processes while maintaining internal customer service standards.

Strategic

RESPONSIBILITIES

N/A

Operational

  • Regular Inspection of Vehicle and drivers and ensures the quality is maintained set by the Transport Authority.
  • Conduct regular field trips to inspect the different taxi stations and ensures their compliance with quality guidelines.
  • Conduct regular field checkup for Black Trips and appropriate action against the violated drivers.
  • Investigate and action on Drivers in violation.
  • Ensure the implementation of quality guidelines mandated by Transport Authority and activities of quality control are in line with overall organization objectives.
  • Assist Drivers on site with any issues (Vehicle / Customer complaints) and guide them appropriately.
  • Prepare reports, ensuring they are compiled as per the policies and procedures of the department.

People Management

N/A

Product/Process Improvement

  • Ensure adherence to all set processes, policies and procedures.

Qualifications

Education & Certifications:

  • High School Certification / Diploma.

Knowledge & Skill

N/A

Experience

  • A minimum of 1-3 years of relevant experience.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.al-ghurair.com Job Function: Quality Assurance & Control
Company Industry/
Sector:
Holding Companies

What We Offer


About the Company

Al Ghurair is one of the largest diversified family business groups in the Middle East, with operations in five distinct strategic sectors: Foods, Development, Mobility, Infrastructure and Property Management. Established in 1960 as a trading business, Al Ghurair was one of the first pillars of industry and commerce in the emerging United Arab Emirates. From modest beginnings, and with a proud history of innovation and entrepreneurship, the Al Ghurair family name has become synonymous with the heritage, evolution, and vision of the prestigious country itself.Headquartered in Dubai, the business’ diversified operations span more than 50 countries across the globe, employing approximately 28,000 people. Today, Al Ghurair continues to build on its enduring 60+ year legacy, guided by its purpose: ‘In pursuit of better’, as it strives to facilitate meaningful and sustainable change across the communities within which it operates. For more information, please visit: www.al-ghurair.com.

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