Call Center Agent Automotive Division

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.

This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. The ideal candidate will be comfortable speaking to leads, promoting automotive services or vehicles, and booking appointments with potential buyers or service customers. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from you

Key Responsibilities

Outbound Calling & Lead Engagement

• Make outbound calls to potential customers from our database and lead sources.
• Clearly and confidently present automotive services, offers, and vehicle options over the phone.
• Identify client needs and offer suitable vehicle or service solutions.
• Schedule test drives, service bookings, or showroom visits for potential clients.
• Maintain accurate records of conversations, outcomes, and client preferences.
  
  

• Meet daily and monthly performance targets for calls, leads, and conversions.
• Log all communication details using the company’s CRM platform.
• Share regular feedback to enhance script effectiveness and customer engagement.
  
  

• Coordinate with the sales and service teams to ensure quality lead follow-up.
• Participate in product training and call coaching to boost effectiveness.
• Stay up to date with new vehicle arrivals, promotions, and service packages.
  
  

• Proven experience in outbound calling, telesales, or a similar role — preferably in automotive or related industries.
• Excellent verbal communication and interpersonal skills.
• Ability to handle objections while remaining confident and professional.
• Fluency in English (Arabic is a plus).
• Familiarity with CRM systems and call documentation processes is preferred.
• A positive attitude, strong work ethic, and motivation to meet performance goals.
  
  

• Salary: 3,000 AED per month + attractive performance-based incentives.
• Benefits: Medical insurance as per UAE law, visa sponsorship, and continuous training and development support.
  
  

• Type: Full-time, on-site position.
• Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.