Assistant - Operations

Job Description

Monitor and ensure high transport satisfaction levels to achieve fleet utilization and revenue targets.

Coordinate with workshop and dealers for swift delivery of vehicles to reduce any possible delays.

Record any scratches, dents, repair estimate, and drivers’ deductions at the time of vehicle changeover for accurate record keeping.

Track and report the status of any damaged vehicles to management to further reduce any possible downtime.

Provide accident counseling to drivers per incident to reduce the likelihood of future occurrences.

Inspect Driver grooming and appearance to ensure compliance to the set standards.

Conduct daily checks during the vehicle handover process to ensure that the vehicles are clean and tidy and not damaged o r scratched.

Strategic

RESPONSIBILITIES

N/A

Operational

• Monitor and ensure high transport satisfaction levels to achieve fleet utilization and revenue targets.
• Coordinate with workshop and dealers for swift delivery of vehicles to reduce any possible delays.
• Record any scratches, dents, repair estimate, and drivers deductions at the time of vehicle changeover for accurate record keeping.
• Track and report the status of any damaged vehicles to management to further reduce any possible downtime.
• Provide accident counselling to drivers per incident to reduce the likelihood of future occurrences.
• Inspect Driver grooming and appearance to ensure compliance to the set standards.
• Conduct daily checks during the vehicle handover process to ensure that the vehicles are clean and tidy and not damaged or scratched.
  
  

• Prepare vehicle operations and utilization reports as per requirements, policies and procedures.
• Ensure compliance to all relevant safety, quality and environmental management policies, procedures and controls.
• Implement approved policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
  
  

• Grade 10 school qualification.
  
  

• Proficiency in the Taxi services industry.
  
  

• 1-3 years of experience working in a similar role or industry.