Assistant - Operations

Job Description

Responsible for monitoring the daily vehicle operations and utilization and Drivers grooming and appearance in line with the set standards.

Strategic

RESPONSIBILITIES

N/A

Operational

• Monitor and ensure high transport satisfaction levels to achieve fleet utilization and revenue targets.
• Coordinate with workshop and dealers for swift delivery of vehicles to reduce any possible delays.
• Record any scratches, dents, repair estimate, and drivers ' deductions at the time of vehicle changeover for accurate record keeping.
• Track and report the status of any damaged vehicles to management to further reduce any possible downtime.
• Provide accident counselling to drivers per incident to reduce the likelihood of future occurrences.
• Inspect Driver grooming and appearance to ensure compliance to the set standards.
• Conduct daily checks during the vehicle handover process to ensure that the vehicles are clean and tidy and not damaged or scratched.
  
  

• Prepare vehicle operations and utilization reports as per requirements, policies and procedures.
• Ensure compliance to all relevant safety, quality and environmental management policies, procedures and controls.
• Implement approved policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
  
  

• Grade 10 school qualification.
  
  

• Proficiency in the Taxi services industry.
  
  

• 1-3 years of experience working in a similar role or industry.