Assistant Manager National Talent - Housekeeping - Jumeirah Beach Hotel

About Jumeirah 

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. 

About Jumeirah Beach Hotel 

Jumeirah Beach Hotel is Jumeirah’s founding property, characterised by its wave-like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award-winning dining experiences. 

About the Job 

An exciting opportunity has arisen for a Assistant Housekeeping Manager to join Jumeirah Beach Hotel. 

The main duties and responsibilities of this role include:  

•  Supervises and coordinates housekeeping attendants to ensure services are carried out efficiently and to the highest standards, including punctual reporting and correct uniform wear. 
• Interacts with suppliers and contractors to ensure quality and timely delivery of services and supplies. 
• Maintains detailed records of all deep cleaning activities and follows up on out-of-order rooms to ensure timely resolution. 
•  Conducts regular inspections of corridors, public areas, back of the house, and rooms to ensure proper cleaning and maintenance of equipment. 
• Handles guest complaints according to customer feedback SOPs and reports all issues to the Director Housekeeper or Housekeeping Manager.
• Assists in taking and maintaining various inventories, ensuring the availability of resources to carry out all tasks.
• Ensures housekeeping staff receive necessary training, conduct evaluations, and develop training plans to enhance performance and motivation. 
• Ensures all colleagues understand and adhere to the property’s policies on fire, hygiene, health, and safety, and promotes an awareness of customer requirements. 
• Assists with administrative tasks, ensuring clear and concise records are maintained and that changes are documented appropriately. 
• Mediate with Front Office, Engineering, and F&B departments to ensure rooms are ready for guests, maintenance is performed as scheduled, and special needs are met. 

About You 

The ideal candidate for this position will have the following experience and qualifications: 

• Diploma in Hotel Management 
• Bachelors Degree in Hospitality or any other relevant field
• 5-8 years of experience in junior management role within housekeeping in luxury hospitality  
• Software competencies - Microsoft Office programs (advanced)

• Experience working in a multi-cultural environment 

• Strong communication and interpersonal skills 
• Leadership and team management skills
• Project management and problem solving skills

• Proficiency in English  

About the Benefits  

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. 

Benefits include: 

• Supportive and inclusive work environment 

• Access to Learning & Development programs and clear career pathways 

• Opportunities for internal mobility within our global network 

• Colleague discounts on food, beverage, and hotel stays worldwide 

• Company-provided shared accommodation 

• Comprehensive healthcare and life insurance coverage 

• Paid annual leave and flight from your home country 

• Performance-based incentives tailored to your role 

• Competitive tax-free salary paid in UAE Dirhams (AED) 

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