Assistant Learning and Development Manager
Sofitel
United Arab Emirates
19th May 2025
2505-2012-1
Job Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Support the coordination and delivery of a smooth and engaging onboarding experience for new team members, helping them feel welcomed and well-prepared for their roles.
- Work closely with department heads to design and deliver a yearly training plan that supports both individual development goals and overall hotel objectives.
- Identify training needs across departments and ensure that team members are attending relevant sessions and making the most of learning opportunities.
- Help manage the hotel’s training budget in collaboration with the Director of Talent & Culture, ensuring training activities stay within budget and support changing business needs.
- Use guest feedback, internal surveys, and performance data to spot areas for improvement and shape future training initiatives.
- Keep everyone informed by creating and sharing annual and quarterly training calendars, and encourage strong attendance through clear communication.
- Deliver and support training sessions directly, while also offering guidance to team members on career development, qualifications, and learning pathways.
- Monitor the impact of training programs, track attendance and feedback, and work to ensure that all department-level and on-the-job training is consistent and effective.
- Minimum of 2 years Learning & Development experience, preferably in the luxury setting
- Ability to work effectively in a team environment and take initiative
- Excellent presentation, communication, and interpersonal skills.
- Proficiency in MS Office
Job Details
| Role Function: | Human Resources | Work Type: | Full-Time |
|---|---|---|---|
| Role Level: | Mid-Level | Country: | United Arab Emirates |
| City: | Dubai | Number of Vacancies: | 1 |
| Job Category: | Hospitality | Company Website: | sofitel.com |
| Company Industry/ Sector: | Hospitality | ||
What We Offer
About the Company
At Sofitel, we are more than luxury hotels. Guided by our French zest for life, we inspire heartfelt encounters shining a light on vibrant local cultures with our remarkable savoir-faire, and heartfelt service.With more than 120 addresses worldwide, Sofitel aspires to ignite love, unlock the extraordinary, and foster discovery in every stay. Through the fusion of French zest and local culture, be it the culinary artistry of a thoughtfully crafted dish, the exhibition of captivating local artistry, or the serenity of our wellness spaces, we harness the transformative power of our cultural link. At Sofitel, it's within these moments that we reinvent luxury, etching an indelible impression on your heart and soul.Sofitel also includes Sofitel Legend, six hotels, six living legends, where secrets are whispered, where past meets present and where awe-inspiring stories unfold every day.
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