Air Freight Coordinator

The Air Freight Coordinator is a pivotal role in ensuring the seamless handling and transportation of goods by air, from point of origin to destination. This position requires a highly organized individual who can manage complex logistics and liaise efficiently with clients, freight carriers, and customs officials. The ideal candidate will excel in maintaining up-to-date shipping documentation, tracking shipments, and ensuring compliance with international shipping laws and regulations. With the increasing demands of global supply chains, an Air Freight Coordinator plays a crucial role in timely and cost-effective transportation, driving customer satisfaction and operational efficiency. This job is perfect for detail-oriented individuals who excel in fast-paced environments and are passionate about logistics and supply chain management.

Responsibilities

• Coordinate and monitor all aspects of air freight shipments.
• Liaise with clients, carriers, and customs authorities effectively and timely.
• Maintain accurate records of shipping documents including invoices and packing lists.
• Ensure compliance with international shipping laws and regulations consistently.
• Track shipments and provide updates to clients and internal teams.
• Resolve any issues or discrepancies related to air freight operations promptly.
• Negotiate rates and services with carriers and freight forwarders efficiently.
• Work closely with the sales team to support customer needs and inquiries.
• Analyze freight costs and manage budgets to optimize profit margins.
• Prepare and submit necessary documentation for customs clearance.
• Provide excellent customer service by handling inquiries and complaints professionally.
• Develop and maintain strong relationships with clients and service providers.

Requirements

• Bachelor’s degree in logistics, supply chain, or related field required.
• Minimum of two years experience in air freight or logistics sector.
• Strong knowledge of international shipping regulations and documentation.
• Proficient in using logistics software and Microsoft Office Suite applications.
• Excellent communication and negotiation skills are essential for success.
• Ability to multitask and work in a fast-paced, dynamic environment.
• Strong problem-solving skills and acute attention to detail are required.