Air Freight Coordinator (225-801)

The Air Freight Coordinator plays a crucial role within the logistics and transportation sector, ensuring the smooth and efficient movement of air cargo from origin to destination. This position is responsible for coordinating with airlines, freight forwarders, and clients to facilitate the timely delivery of shipments. The ideal candidate will have excellent organizational skills, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Knowledge of international shipping regulations, customs procedures, and air freight software will be critical to success in this role. The Air Freight Coordinator is the communication hub between various stakeholders, providing necessary documentation and updates. This position demands a proactive approach to problem-solving, strong customer service skills, and the ability to manage multiple tasks efficiently.

Responsibilities

• Coordinate and schedule air freight shipments with clients and carriers worldwide.
• Handle all necessary documentation and paperwork for shipping and customs clearance.
• Ensure compliance with international shipment regulations and customs requirements.
• Communicate daily with customers, airlines, and internal teams about shipment status.
• Maintain accurate records of shipments, including cost analysis and performance metrics.
• Prepare and issue bills of lading, air waybills, and invoices for shipments.
• Resolve shipment discrepancies, delays, and provide solutions to minimize impact.
• Negotiate rates with airlines and freight forwarders to optimize cost efficiency.
• Provide excellent customer service support, addressing inquiries and concerns promptly.
• Track and monitor shipments to ensure timely and secure delivery to destinations.
• Develop and implement improvement processes for air freight coordination operations.
• Collaborate with logistics teams to ensure alignment of supply chain activities.

Requirements

• Proven experience in air freight operations or a related logistics role.
• Strong understanding of international shipping and customs regulations.
• Excellent organizational skills and ability to manage multiple tasks simultaneously.
• Proficiency with air freight software systems and logistics tools.
• Exceptional communication skills, both written and verbal, are required.
• Strong problem-solving abilities and an analytical mindset are essential.
• Ability to work under pressure in a fast-paced, dynamic environment.