Agency Executive

Requirements

Description and Requirements

Elevate Your Career: Lead & Grow a Thriving Life Insurance Sales Team in UAE

Metlife Gulf is seeking a dynamic and results-oriented Sales Head - Agency to join our growing team in UAE. If youre a proven leader with a passion for developing talent and driving sales success within the UAEs insurance sector, this is your opportunity to make a significant impact.

"Join Metlife Gulf, a leading & reputable life insurance provider in the UAE, dedicated to empowering our clients to achieve their financial security goals. We are committed to fostering a supportive environment for our agents, providing them with the resources and development opportunities needed to thrive. As we continue our expansion in Dubai, we are seeking a dynamic and experienced Life Insurance Agency Sales Head to lead and mentor our growing team of Insurance Agents and Sales Managers."

Job Description:

• Agent Relationship Management & Development: Serve as the primary point of contact for Insurance Agents and Sales Managers, building strong, collaborative relationships focused on their professional growth and retention.
• Business Development: Identify and capitalize on all company opportunities to expand our business. Responsible to achieve Assigned Monthly / Yearly Business Targets & Productivity & Activation Targets.
• Team Leadership & Mentorship: Recruit, train, and develop a team of Insurance Agents and Sales Managers, providing ongoing coaching, support, and guidance to maximize their potential.
• Activity Management & Control: Implement and monitor activity management strategies focused on agent productivity, retention, and adherence to company processes and guidelines.
• Process Adherence: Ensure full understanding and compliance with all company processes, guidelines, and regulatory requirements.
• Team Meetings & Progress Monitoring: Conduct regular daily, weekly, and monthly face-to-face and team meetings to monitor agent progress, provide feedback, and address any challenges.
• Target Achievement & Performance Management: Drive the achievement of team recruitment and sales targets, proactively monitoring performance against plans and implementing corrective actions as needed.
• Motivation & Engagement: Motivate the team to achieve daily activation goals, contributing to weekly and monthly targets, with a strong focus on agent retention and income growth.
• Customer Focus: Champion a culture of exceptional customer service and support within the sales team.
• Compliance & Certification: Ensure the successful completion of all mandatory certifications by team members and maintain full compliance with regulatory and company guidelines.
• Strategic Business Direction: Strategize, plan, and direct all business aspects of the distribution channel to meet agreed organizational performance plans within budget and timelines.
• Stakeholder Management: Demonstrate strong relationship management skills with internal and external stakeholders and customers.
• Sales Management Processes: Establish, implement, and adhere to effective sales management processes.
• Continuous Improvement: Continuously improve standards and procedures to facilitate the effective, disciplined, and consistent functioning of the direct sales force structure.
• Best Practices & Quality Programs: Communicate and ensure the implementation of Insurance Advisor "Best Practices" and the "sales practice quality program."
• Compliance Adherence: Understand and adhere to all compliance requirements, including reporting suspicious transactions, screening, record retention, and providing timely support to Compliance.
• Sales Quality : Ensure Adherence to Sales quality , Suitable Business Sourcing & Renewal Persistency Guidelines.
  
  
  

Communications & Working Relationships :

• Will be reporting to Head of Agency
• Will develop and manage a team of 5 – 6 Sales Mangers with a team of 50 – 60 Insurance Agents
  
  
  

Qualifications :

• Bachelor’s degree or above.
• Minimum of 10 years of proven sales experience within the UAEs Insurance, Banking, or Financial Services sectors.
• Minimum of 8 years of experience in leading and managing large sales teams (50+ individuals) within the UAE.
• Demonstrated track record of consistently achieving positive sales performance and exceeding targets.
• Mandatory: Significant experience in Life Insurance sales and a proven ability to effectively manage and develop life insurance sales teams.
  
  
  

Competencies :

• Exceptional Communication & Presentation Skills: Ability to clearly and effectively communicate with agents, managers, and stakeholders.
• Business Growth & Entrepreneurial Mindset: A proactive and results-oriented approach with a focus on driving business growth and fostering an entrepreneurial spirit within the team.
• Strategic Planning & Execution: Proven ability to create, own, and implement comprehensive sales and team development plans.
• Sales Goal Achievement: Strong focus on meeting and exceeding sales goals through daily progress monitoring and effective management.
• Analytical & Training Skills: Ability to analyze sales data, identify training needs, and assess opportunities for improvement.
• Management & Leadership Excellence: Strong leadership skills with the ability to effectively manage, guide, and inspire a large team.
• Mentoring & Coaching Expertise: Proven ability to effectively mentor and coach sales professionals to enhance their skills and performance.
  
  
  

About MetLife

Recognized on Fortune magazines list of the 2025 "Worlds Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.

At MetLife, it’s #AllTogetherPossible . Join us!

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