Admissions Manager - Health Care 25N25

The role of an Admissions Manager in the Health Care sector is vital for ensuring a seamless patient admission process while maintaining high standards of patient care and satisfaction. As an Admissions Manager, you will be responsible for overseeing the operations of the admissions department, which includes managing staff, streamlining procedures, and collaborating closely with healthcare providers. You will play a critical role in enhancing the experience for patients and their families during the admission process, from initial inquiry to onboarding. This position demands strong organizational skills, a deep understanding of healthcare policies, and a proactive approach to problem-solving to ensure efficient patient flow and high service standards. If you are passionate about healthcare and management, this role offers the opportunity to make a significant impact in the healthcare sector.

Responsibilities

• Oversee the daily operations of the admission department to ensure efficient processes.
• Develop and implement policies and procedures for patient admissions and length of stay.
• Collaborate with healthcare providers to ensure accurate and timely patient information transfer.
• Manage and schedule admissions personnel to meet the operational needs of the department.
• Train staff on best practices in patient intake and customer service excellence.
• Maintain compliance with healthcare regulations and organizational standards in all admission procedures.
• Monitor and evaluate the admissions process to identify areas for improvement.
• Develop strategies to enhance patient and family satisfaction during the admission process.
• Prepare reports and analytics on admission trends and departmental performance for senior management.
• Coordinate with insurance companies to verify patient coverage and manage claims processing.
• Serve as a point of contact for inquiries and grievances regarding the admissions process.
• Ensure a patient-friendly environment that prioritizes the needs and experiences of patients.

Requirements

• Bachelor’s degree in Healthcare Administration, Management, or a related field.
• Minimum of five years experience in healthcare admissions or similar roles.
• Comprehensive knowledge of healthcare regulations and patient privacy laws.
• Demonstrated ability to lead and manage a team effectively in a medical setting.
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to use healthcare management software and other relevant IT systems.
• Exceptional problem-solving skills and the ability to handle stressful situations calmly.