Administrator

Job Purpose

The Administrator is responsible for assigning tasks to be executed with utmost accuracy, ensuring the provision of superior service within the specified timeframe under facility management.

Key Responsibilities

• Attending service requests from clients, tenants, landlords, etc., through phone calls and emails regarding maintenance service.
• Communicating with clients, tenants, landlords, etc., for fixing the appointment.
• Prepare quotations and send them to the clients and tenants for approval.
• Coordinating team arrangements and transportation for each job request.
• Follow up with technicians regarding interventions and mark them as completed in the system once the job is finished.
• Handle petty cash for maintenance work.
• Preparing monthly summaries for additional work and sending them to the Accounts Department along with supporting documents for raising the invoice in favor of the clients.
• Maintaining records of received payments and outstanding payments.
• Tracking the schedule of PPM service and coordinating with clients.
• Correspondence with mail, filing, and other miscellaneous work.
  
  

• Take reasonable care of your own health and safety, ensuring that your actions or inactions do not put others—fellow employees or members of the public—at risk in the course of your work.
• Cooperate with any company initiatives aimed at improving health and safety in the workplace.
• Comply with any reasonable instructions provided to you in the interest of health and safety.
• Avoid interfering with or misusing any equipment, facilities, or measures provided for your health, safety, or welfare.
• Promptly report any accidents, injuries, or illnesses you experience as a result of your work. Additionally, report any accidents, injuries, or illnesses involving a fellow employee or a member of the public that occur in your workplace and come to your attention.
  
  

• Strong interest in enhancing Administration and Human Resource Development (HRD) skills.
• Proficient in managing personal time and organizing the time of others effectively.
• Actively seeks opportunities to assist and support others.
• Excellent communication skills, both verbal and written.
• Skilled in active listening: paying full attention to what others are saying, taking time to understand their points, asking relevant questions, and avoiding interruptions at inappropriate times.
• Proficient in computer applications, including spreadsheets and word processing programs.
• Comprehensive knowledge of administrative processes and record-keeping practices.
  
  

• High school diploma or equivalent
  
  

• 3–4 years of experience in administrative roles.
• Strong proficiency in both written and spoken English.