Admin Cum Customer Coordinator (225-803)

Are you a detail-oriented and adaptable professional with a knack for administration and customer service? We are seeking an Admin Cum Customer Coordinator to join our dynamic team. As an integral part of our organization, you will handle varied administrative tasks while serving as the primary link between our company and our valued customers. This role demands excellent communication skills, multitasking capabilities, and a customer-centric approach. You will play a pivotal role in ensuring seamless operations within the office environment while delivering exceptional customer service. If you excel in managing multiple tasks, possess strong organizational skills, and thrive in a collaborative setting, this role offers a fulfilling career opportunity.

Responsibilities

• Coordinate office activities and operations to ensure efficiency and compliance.
• Manage phone calls and correspondence, including emails and letters professionally.
• Welcome visitors and provide assistance to ensure a positive experience.
• Maintain automated files and manage paper-based filing systems effectively.
• Assist in the preparation and editing of reports, presentations, and memos.
• Liaise with personnel, customers, and suppliers to ensure efficient service delivery.
• Support budgeting and bookkeeping procedures, ensuring accurate financial records.
• Organize and coordinate meetings, appointments, and travel arrangements diligently.
• Foster long-term relationships with key clients to improve business value.
• Receive and address customer inquiries and feedback promptly and efficiently.
• Work closely with the team to achieve overall company and departmental goals.
• Keep abreast with the latest market trends and competitor strategies.

Requirements

• Proven experience as an office administrator or relevant role is required.
• Familiarity with office management procedures, equipment, and software applications.
• Outstanding communication and interpersonal abilities are a must for this role.
• Excellent organizational skills with the ability to multitask in a fast-paced environment.
• Proficiency in MS Office Suite, including Excel, Word, and PowerPoint applications.
• Customer service orientation and negotiation skills are highly valued.
• High school diploma or equivalent; an Associate’s or Bachelor’s degree is preferred.
• Knowledge of telephone systems and additional computer programs is an advantage.
• Attention to detail and problem-solving skills are essential for success.