Job Description

About EuroTech:

 

Founded in 2009 and thriving within the vibrant environments of the UAE and KSA, EuroTech specializes in delivering cutting-edge technology solutions that empower businesses to excel in the digital age. This mission is supported by our extensive experience in delivering projects that cater to a broad spectrum of requirements, from small-scale installations to large, multifaceted initiatives for governmental bodies.

 

What truly sets EuroTech apart is our determined commitment to quality and meticulous attention to detail. We pride ourselves on our ability to enhance productivity and performance for our clients through well-managed solutions and masterful project delivery. Our services are backed by a diverse team of experienced professionals who provide outstanding support and advice, ensuring our solutions not only meet but exceed our clients expectations.

 

EuroTech is proud to have established strong alliances and secured industry accreditations with leading IT giants, including Cisco, HP, Microsoft, Meraki, and Apple, among others. These strategic partnerships and our collaborative efforts with key players enable us to design, deploy, and support the most suitable and cost-effective technology solutions for our customers.

 

We are currently recruiting a Technical Consultant to join our amazing team in a flexible and modern style work environment. We are a managed services provider that takes the upmost pride in our level of high-quality service.

 

Key Responsibilities:

  • Escalation point for our help desk staff
  • Ensure SLAs are adhered to
  • Be available as a point of contact for our clients
  • Troubleshooting network connectivity issues including wireless
  • Troubleshooting server, storage and access-based issues
  • Consulting clients for technical solutions and innovations
  • Network, systems design, solid understanding of subnetting and VLANs
  • Windows and Linux Servers, Switches and Firewalls, Active Directory Domain Services, Microsoft 365, Storage and Backup technologies
  • Group policy and DNS management
  • Experience with both Windows and MacOS client operating systems


Key Requirements:

  • 5+ years in similar roles
  • CCNA/CCNP, MCSA, Azure certifications etc. or relevant experience
  • Strong understanding of TCP/IP networking
  • English fluency



Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.eurotechme.com Job Function: Information Technology (IT)
Company Industry/
Sector:
Technology Information and Internet

What We Offer


About the Company

About UsFounded in 2009 and thriving in the dynamic markets of the UAE and KSA, EuroTech is one of the Middle East’s leading Information Technology, Audio Visual, Structured Cabling, UPS and Security Solutions providers. We operate through specialized teams that cover the full spectrum of services from consultancy and project delivery to ongoing support. Ou services are prepared to help businesses design smarter systems, deploy with confidence, and run without disruption. With over 500 delivered projects and more than 2,000 users supported daily, we’ve worked across every scale, from compact office setups to complex, multi-phase initiatives for government and enterprise clients.The difference EuroTech brings to the table is our highly skilled, world-class personnel. Every solution is engineered entirely by EuroTech’s own experts on the ground in both countries. No outsourcing. No shortcuts. Just end-to-end accountability delivered by people who care.With nearly two decades of regional experience, we’ve built strong alliances with global technology leaders — giving our clients privileged access to competitive pricing, faster lead times, extended warranties, and dedicated support.As a trusted partner to some of the region’s most ambitious organizations, EuroTech continues to set the standard for quality, excellence and innovation. we make IT happen.

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