Quality Assurance Officer

Dubai

Full time

ONSITE

Job Description

Our Story:

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Responsibilities

• Implement, monitor, and review Food Safety Management Systems (FSMS) in compliance with UAE Municipality regulations, HACCP, and ISO 22000:2018.
• Conduct internal audits, manage external audits (Municipality, ISO, franchise), and ensure timely corrective action.
• Monitor hygiene, food safety, and quality standards across all operations (F&B, Sweets & Treats, Supply Chain, Maintenance).
• Liaise with government authorities and maintain strong relationships with inspectors.
• Investigate and report food safety incidents, ensuring corrective actions are implemented.
• Coordinate laboratory testing (food, water, ice, swabs) and quality checks including taste tests.
• Prepare QA manuals (Hygiene, SOPs, HACCP plans) and ensure compliance documentation is maintained.
• Deliver and oversee training programs (Food Safety, PIC certification, refresher courses, chemical safety, fire safety, first aid, pest management).
• Manage Food Watch system updates, compliance, supplier linkages, and training.
• Support new projects by reviewing layouts for compliance and operational flow.
• Coordinate calibration and maintenance of food safety equipment.
• Collaborate with Supply Chain for product registration, labeling, and shelf-life studies.
• Lead, mentor, and guide PICs and FSMS teams to uphold best practices in food safety.
  
  

• Bachelor’s degree in food science, Microbiology, Nutrition, or related field.
• Minimum 4–6 years of experience in food safety/quality assurance, preferably in F&B or hospitality.
• Strong knowledge of HACCP, ISO 22000:2018, UAE Food Code, and Municipality FSMS requirements.
• Experience in internal/external audits and liaising with government authorities.
• Certified Food Safety Officer / PIC Trainer is preferred.
• Strong leadership, communication, and training delivery skills.
• Proficient in Food Watch application and digital FSMS systems.
• Ability to work cross-functionally with multiple departments.
• Detail-oriented, proactive in risk management, and problem-solving.
  
  

• English - EN
• العربية - AR