Operations Analyst

Key Areas of Responsibility

• Oversee daily treasury operations, including post-trade settlement (market makers/external exchanges), funding, buying/selling, staking, and withdrawals (fiat and crypto), reconciliations, and internal/external reporting.
• Monitor and manage liquidity, daily workflows, and financial risk exposure.
• Ensure sufficient holdings of fiat and crypto assets for effective treasury management.
• Collaborate with cross-functional teams to drive process improvements across the department.
• Ensure Operational Key Performance Indicators (KPIs) align with client expectations and industry standards.
• Design and enhance internal processes to meet KPIs, Service Level Goals (SLGs), and Service Level Agreements (SLAs).
• Maintain and regularly review key operational controls to ensure compliance and efficiency.

Technical Competencies and Skills

• Proven experience in crypto operations, blockchain, or Web3 environments.
• Bachelor’s degree or equivalent professional experience.
• Background in reconciliations, trading operations, back office/middle office, and post-trade settlement.
• Solid understanding of trade lifecycle management.
• Familiarity with banking regulations, payment processing, compliance, or institutional operations.
• Strong analytical mindset with the ability to gather, organize, and interpret data to support decision-making.
• Excellent communication and interpersonal skills, with the ability to build strong working relationships across teams.
• Advanced Excel skills.

Nice to Have

• Experience with SQL for data querying and analysis.
• Strong team player with collaborative working style.
• Familiarity with various blockchain protocols.

You will be reporting to Eyad Zaeim, Treasury Operations Manager. Feel free to reach out to him directly if you believe you are a good fit: Eyad Zaeims Profile

At M2 we believe in a workplace where talent, dedication, and passion are the only factors that count, regardless of gender, background, age, and other characteristics.

We embrace diversity because we know that it fuels innovation, fosters creativity, and drives success. So, if youre ready to join a team where your potential is truly valued, welcome aboard!