Housekeeper Supervisor

As a Housekeeper Supervisor, you will play a pivotal role in maintaining the highest standards of cleanliness and customer satisfaction at our facility. You will be responsible for overseeing a dedicated team of housekeeping staff, ensuring they adhere to cleanliness protocols, and delivering exceptional service to our guests. Your leadership will ensure a spotless and welcoming environment that exceeds expectations. This role requires strong attention to detail, excellent organizational skills, and the ability to motivate a diverse team. By joining us as a Housekeeper Supervisor, you will be instrumental in maintaining the quality and comfort that enhances the guest experience at our organization.

Responsibilities

• Oversee and coordinate the activities of housekeeping staff on a daily basis.
• Conduct regular inspections to ensure cleanliness standards are met consistently.
• Train new housekeeping staff members and provide ongoing training sessions.
• Address and resolve any housekeeping-related queries or concerns from guests.
• Assist in the development and implementation of cleaning processes and procedures.
• Maintain inventory of cleaning supplies and ensure proper stock levels.
• Prepare work schedules that optimize staffing and efficient operations.
• Conduct performance evaluations and provide constructive feedback to staff members.
• Ensure compliance with health and safety regulations to maintain a safe environment.
• Coordinate with other departments to ensure seamless guest service delivery.
• Identify areas for process improvement and suggest solutions for implementation.
• Handle housekeeping-related emergencies, such as spills or equipment failures.

Requirements

• Proven experience in a housekeeping supervisory role within the hospitality industry.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent communication and interpersonal skills for guest interactions.
• Knowledge of cleaning techniques and housekeeping equipment handling.
• Attention to detail to identify and resolve cleanliness issues efficiently.
• Ability to work flexible hours, including weekends and holidays, as needed.
• High school diploma or equivalent; additional qualifications in hospitality management are a plus.