Training & Quality Executive (225-707)

The Training & Quality Executive is a key role responsible for managing, designing, and implementing training programs and ensuring quality standards for a company. This dynamic position involves working closely with various departments to create learning solutions that develop skills, improve performance, and ensure the highest quality of service delivery. The ideal candidate will demonstrate excellent organizational skills, the ability to lead high-level projects, and a strong commitment to fostering a culture of continuous improvement. They will also be committed to upholding the quality standards of the organization and driving initiatives that enhance the overall competence of the workforce. This is an exciting opportunity for a motivated professional with a passion for both training and quality management to make a significant impact on the productivity and performance of a team.

Responsibilities

• Develop and implement comprehensive training programs to enhance employee skills and performance.
• Collaborate with management to assess training needs and tailor programs accordingly.
• Monitor and evaluate the effectiveness of training programs and modify as needed.
• Ensure that the company's quality standards are consistently maintained across all operations.
• Conduct regular quality checks to ensure compliance with industry standards and regulations.
• Analyze training data to identify trends and suggest improvements to training initiatives.
• Create and manage training schedules to ensure consistent and timely delivery of content.
• Lead projects aimed at improving quality control processes and developing best practices.
• Provide coaching and support to trainers and other staff members, fostering professional development.
• Present regular reports on training progress and quality metrics to senior leadership.
• Coordinate with external vendors and partners for specialized training modules or certifications.
• Maintain up-to-date knowledge of industry trends and integrate new strategies into existing programs.

Requirements

• Bachelor’s degree in Human Resources, Education, or a related field is required.
• Proven experience in a training and/or quality control role within a corporate environment.
• Excellent communication and presentation skills to effectively deliver information.
• Strong analytical skills for evaluating training outcomes and quality processes.
• Ability to manage multiple projects simultaneously with a high degree of organization.
• Proficiency in training software and tools, with a keen interest in learning new technologies.
• Strong leadership qualities with the capability to influence and motivate team members.