Technician, Telecom (Maintenance) (225-907)

The Telecom Maintenance Technician plays a crucial role in ensuring the smooth operation and maintenance of telecommunication systems. This position involves working with advanced communication equipment, performing regular inspections, troubleshooting issues, and ensuring that all systems are operating efficiently and effectively. The technician is responsible for both preventive and corrective maintenance tasks, aiming to minimize downtime and enhance the performance of telecom networks. This role requires a strong understanding of electronic systems, analytical thinking for problem-solving, and excellent communication skills to collaborate with different teams and clients. Working often in various environments, from site locations to centralized offices, the technician must be adaptable and prepared to provide prompt and efficient maintenance support.

Responsibilities

• Perform routine maintenance checks on telecommunication equipment to ensure optimal functioning.
• Diagnose and troubleshoot network issues to restore system performance swiftly.
• Conduct preventative maintenance to minimize system outages and increase longevity.
• Install, test, and repair telecommunications hardware and software components.
• Collaborate with other technicians to develop effective strategies for maintenance.
• Document all maintenance activities and service calls for future reference.
• Ensure compliance with industry standards and company regulations during maintenance activities.
• Provide technical support and guidance to customers regarding telecom systems.
• Update and maintain logs of technical issues and resolutions regularly.
• Inspect and calibrate telecom equipment to maximize operational efficiency.
• Respond to emergency service calls to quickly resolve telecom disruptions.
• Remain updated with the latest technological advancements in the telecom sector.

Requirements

• Must have a diploma or degree in telecommunications or a related field.
• Proven experience in maintaining telecommunication systems and components.
• Strong understanding of electronic and computer systems relevant to telecom.
• Excellent problem-solving skills with a focus on timely and effective solutions.
• Ability to work independently as well as part of a collaborative team.
• Strong communication skills to interact with team members and clients effectively.
• Willingness to work in various environments, including outdoor and technical settings.