Front Desk Receptionist (225-905)

The Front Desk Receptionist serves as the first point of contact for clients, visitors, and staff in any business environment. This role is crucial for maintaining the office's public image by ensuring a welcoming atmosphere and providing excellent customer service. The receptionist is responsible for managing the front desk area, including answering phones, greeting guests, and handling inquiries efficiently and professionally. This position is ideal for someone with strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment. The receptionist also performs various administrative tasks in support of daily office operations.

Responsibilities

• Greet and welcome visitors to the office ensuring an excellent experience.
• Answer and direct incoming phone calls with professionalism and efficiency.
• Manage the distribution of incoming and outgoing mail and packages.
• Maintain visitor logs and ensure security procedures are adhered to.
• Provide accurate information in person, via phone, and through email.
• Schedule and manage appointments, meetings, and conference room bookings.
• Support office administration by maintaining office supplies inventory.
• Liaise with facility management for maintenance and cleaning requests.
• Assist in preparing and organizing office events, meetings, and activities.
• Prepare daily reports on visitor inquiries and front desk operations.
• Coordinate with staff members to ensure smooth operational workflows.
• Uphold company policies and adhere to confidentiality protocols diligently.

Requirements

• High school diploma or GED equivalent; additional education preferred.
• Previous experience in a similar role or administrative function is needed.
• Exceptional verbal and written communication skills are necessary.
• Proficiency in Microsoft Office Suite and basic office equipment handling.
• Strong organizational skills with attention to detail and multitasking capability.
• Friendly and professional demeanor with excellent customer service skills.
• Ability to work independently and as part of a dynamic team environment.