Services Specialist - General Operations Support 18D25

As a Services Specialist in General Operations Support, you will play a pivotal role in ensuring smooth and efficient operations within our organization. You will work closely with various departments to provide comprehensive support that enhances operational efficiency and effectiveness. This position requires a dedicated individual who can handle a wide range of administrative and operational tasks with precision and professionalism. Your ability to solve problems, manage multiple priorities, and maintain a high level of organization will be critical to your success in this role. As the backbone of our operational success, you will be required to adopt a proactive approach in identifying areas for improvement and implementing solutions to optimize our business processes.

Responsibilities

• Coordinate and assist with day-to-day operational activities across various departments.
• Develop and maintain operational policies and procedures for enhanced efficiency.
• Act as a primary point of contact for resolving general operations-related queries.
• Facilitate communication between departments to ensure seamless workflows and processes.
• Conduct regular audits to ensure compliance with operational standards and policies.
• Assist in the preparation and distribution of operational reports and documentation.
• Monitor and manage inventory levels, ensuring adequate supplies are maintained.
• Collaborate with teams to identify areas for process improvements and recommend solutions.
• Support the implementation of new operational systems and software applications.
• Conduct training sessions for staff on operational policies and best practices.
• Review and update current operational procedures to enhance service quality and productivity.
• Ensure operational tasks are completed within predetermined deadlines and quality standards.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in an operations support or administrative role is preferred.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent written and verbal communication skills are essential for this role.
• Proficiency in Microsoft Office Suite and other business management software tools.
• Ability to work independently and as part of a collaborative team environment.
• Demonstrated ability to troubleshoot and resolve operational issues effectively.