Senior Client Relationship Manager - Banking

We are looking for an experienced and dynamic Senior Client Relationship Manager to join our Banking team. In this role, you will be responsible for managing and enhancing relationships with key clients, understanding their financial needs, and providing them with tailored banking solutions. Your primary focus will be on retaining and growing the client portfolio by offering a high level of customer service and promoting various banking products and services. The ideal candidate will have a strong background in banking, excellent communication skills, and a proven track record of building successful client relationships. If you are a results-driven professional with a passion for delivering top-notch client service, we invite you to apply for this exciting opportunity.

Responsibilities

• Build and maintain strong relationships with high-value clients in the banking sector.
• Act as the main point of contact for client inquiries, concerns, and escalations.
• Collaborate with internal teams to deliver exceptional service and meet client needs.
• Develop and implement strategic plans to grow and retain client accounts.
• Analyze client portfolio performance and provide regular updates and reports to senior management.
• Identify opportunities for cross-selling and upselling banking products and services.
• Conduct regular client meetings to discuss financial goals, investment strategies, and risk management.
• Ensure compliance with regulatory requirements and internal policies.
• Lead a team of relationship managers and provide guidance and support as needed.
• Stay informed about market trends, industry developments, and competitor activities to inform client strategies.

• Bachelor's degree in business administration, finance, economics or related field.
• Minimum of 5 years of experience in banking or financial services industry.
• Proven track record in relationship management and business development.
• Strong understanding of financial products and services.
• Excellent communication and interpersonal skills.