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Job Description

  • To handle all leads from the sales team and direct client inquiries, regarding group and banqueting requests.
  • To maintain a close working relationship with the client from the initial proposal sending, to onsite liaison between hotel and organizer.
  • Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally
  • To review function blocked by you weekly to ensure that all business on the books is “live” and traced, and tracked for confirmation
  • Ensure that all agreements (groups and catering contracts) follow the established hotel policies and procedures and are based on sound commercial judgment.
  • To ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures.
  • To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
  • To develop an excellent knowledge of Opera, and Envision systems in order to be competent in checking reservations, room type availability, and function space availability.
  • To have the strong hotel product knowledge and be well versed in up-selling techniques.
  • To ensure that all catering contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.
  • To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
  • To ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer’s event and remains a positive brand contact for Park Hyatt Abu Dhabi.
  • To maintain complete and supported records of all sales agreements, contract,s and quotes for the hotel as per Park Hyatt Abu Dhabi Hotel and Villas procedures.
  • To entertain potential and current customers based on business priorities
  • Attend and participate in site inspections.
  • To have a good understanding of contribution margins for each product and work with respective heads of departments to maximize operating results.
  • To achieve targets in terms of the number of Group Room Nights, Average Rate, Banquet Covers, and revenue as set by the Director of Sales & Marketing and Director of Sales.

Minimum 2 years work experience in government, weddings, and MICE segment or in a similar role in a luxury international brand hotel within UAE.

Good understanding of selling techniques and banquet knowledge.

Ideally already based in UAE.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: http://www.hyatt.com Job Function: Sales
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more. This account provides information about Hyatt Hotels Corporation, its subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand. Terms like “Hyatt,” “we,” “our,” “us,” and similar terms are used for convenience and should not be understood as precise designations of any particular entity. The account name and certain terms like “employees” are used by this site but may not be accurate. Individuals may identify themselves as working or having worked at Hyatt or a Hyatt hotel, but please note that self-identification should not be treated as confirmation of employment, past or present, by Hyatt or any particular entity or hotel. In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.

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