Sales Associate 29O25

Are you a people-oriented individual with a passion for driving sales and providing excellent customer service? We are seeking a dedicated Sales Associate to join our growing team. As a Sales Associate, you will play a crucial role in connecting with our customers, understanding their needs, and offering tailored solutions to enhance their shopping experience. You will be the face of our brand, responsible for ensuring customer satisfaction and fostering relationship-based sales. This position is perfect for someone who enjoys interacting with diverse individuals, possesses strong communication skills, and thrives in a fast-paced retail environment. Join us and be a part of a dynamic team that values growth and collaboration while achieving business goals.

Responsibilities

• Greet and assist customers, providing outstanding service to enhance their shopping experience.
• Maintain a thorough knowledge of product offerings to inform customer decisions effectively.
• Identify customer needs through active listening and propose suitable solutions.
• Achieve individual and team sales targets by consistently converting inquiries into sales.
• Process transactions accurately and efficiently using our point-of-sale system.
• Handle customer complaints and returns professionally and empathetically to ensure satisfaction.
• Contribute to a clean, organized, and well-stocked store environment at all times.
• Collaborate with team members to plan and execute in-store promotional activities.
• Participate in training and development sessions to enhance sales skills and product knowledge.
• Assist in inventory management by performing regular stock counts and shelf replenishments.
• Provide feedback on customer trends to management to improve service offerings.
• Ensure compliance with all company policies and procedures, promoting a safe work environment.

Requirements

• High school diploma or equivalent, with previous retail experience being advantageous.
• Strong verbal communication skills to interact effectively with diverse customers.
• Customer-focused attitude with a keen ability to identify and meet needs.
• Proven ability to work collaboratively within a team-oriented setting.
• Basic proficiency in using point-of-sale systems and computer applications.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Ability to stand for long periods and lift up to 25 pounds if necessary.