Retail Sales Executive (225-722)

As a Retail Sales Executive, you will play a critical role in driving sales and enhancing customer satisfaction in a retail environment. Your primary responsibility will be achieving sales targets by cultivating relationships with customers, providing exceptional service, and offering expert knowledge of the products available in-store. You will work closely with the store management team to ensure that sales strategies are executed effectively and in alignment with the company's goals. In addition, you will offer insights into customer preferences and feedback to improve product offerings and overall store performance. This role requires a dynamic and energetic individual who thrives in a fast-paced retail setting and possesses excellent communication and interpersonal skills.

Responsibilities

• Engage with customers to understand their needs and provide suitable product recommendations.
• Achieve and exceed monthly sales targets and key performance indicators set by management.
• Maintain a well-organized and visually appealing sales floor to enhance the customer experience.
• Develop a deep knowledge of the product range and stay updated on new arrivals and promotions.
• Conduct regular follow-ups with customers to ensure satisfaction and promote repeat business.
• Assist in inventory management, including stock replenishment and conducting routine stock checks.
• Collaborate with the marketing team to implement effective in-store promotions and displays.
• Provide feedback to management on customer preferences and emerging sales trends in the market.
• Resolve customer complaints and issues promptly, ensuring a positive shopping experience for all visitors.
• Support the training and mentoring of new sales staff to foster team development.
• Maintain accurate records of sales transactions and submit sales reports as required.
• Adhere to company policies and procedures while ensuring compliance with retail regulations.

Requirements

• Proven experience as a Retail Sales Executive or in a similar sales role.
• Strong communication and interpersonal skills to effectively engage with customers.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving skills with a proactive approach to customer service.
• Flexibility to work varied shifts, including evenings, weekends, and public holidays.
• Basic proficiency in using point-of-sale (POS) systems and inventory management software.
• High school diploma or equivalent; additional education in sales or marketing is a plus.