Retail Sales Executive (225-610)

We are seeking an enthusiastic and dynamic Retail Sales Executive to join our growing team. As a Retail Sales Executive, you will play a pivotal role in driving store sales and enhancing customer satisfaction. You will be responsible for meeting and exceeding sales targets, building meaningful relationships with customers, and delivering outstanding customer service. As part of our sales team, you will also be involved in educating customers about our products and ensuring an exceptional shopping experience. If you have a passion for sales and customer service, thrive in a fast-paced retail environment, and have a knack for persuasive communication, we would love to meet you. Join us to become a meaningful part of our vibrant sales community, where your efforts will be recognized and rewarded.

Responsibilities

• Deliver exceptional customer service to all retail store visitors and shoppers.
• Aim to fulfill and surpass sales goals and monthly targets consistently.
• Maintain thorough product knowledge to accurately answer customer queries.
• Assist customers in product selection while promoting special offers and promotions.
• Monitor inventory levels and report stock shortages or surpluses to management.
• Organize and maintain retail displays to optimize customer engagement.
• Process customer transactions efficiently using point of sale systems.
• Collect customer feedback and relay information to improve product offerings.
• Collaborate with colleagues and management to achieve storewide sales goals.
• Participate in sales training meetings and undertake professional development.
• Resolve customer complaints and concerns promptly and efficiently.
• Implement retail strategies and marketing incentives to boost store traffic.

Requirements

• Proven experience in sales, particularly in a retail environment, preferred.
• Strong communication skills and the ability to engage effectively with clients.
• Excellent organizational abilities and attention to detail in fast-paced settings.
• Capability to work flexible schedules, including weekends and holidays.
• Knowledge of sales principles and customer service practices a plus.
• Familiarity with retail POS systems and inventory management software beneficial.
• High school diploma or equivalent; higher education or training advantageous.