Receptionist (225-619)

A receptionist plays a critical role in the smooth functioning of an office or organization. As the first point of contact for visitors and clients, the receptionist is responsible for creating a welcoming and professional atmosphere. This key position manages front desk operations, handles various administrative tasks, and ensures effective communication within the organization. An ideal candidate for this position should possess excellent communication and interpersonal skills, as well as the ability to multitask and handle varying workflows in a fast-paced environment. Working alongside other staff members, a receptionist contributes significantly to overall office administration and customer satisfaction.

Responsibilities

• Greet and welcome guests as they arrive at the office or facility.
• Answer, screen, and forward incoming phone calls to appropriate staff.
• Maintain a tidy and presentable reception area at all times.
• Assist with scheduling and managing appointments for front office activities.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Provide basic and accurate information to clients and visitors in person or via phone.
• Coordinate office security by controlling access and monitoring logbooks.
• Handle data entry tasks, maintaining confidentiality and accuracy at all times.
• Order front office supplies and keep inventory of stock as needed.
• Support various administrative tasks such as copying, faxing, and filing documents.
• Assist in preparing meeting rooms and arranging necessary equipment.
• Collaborate with other staff members to complete special projects as required.

Requirements

• Proven work experience as a receptionist, front desk representative, or similar role.
• Proficiency in Microsoft Office Suite is essential for everyday tasks.
• Hands-on experience with office equipment like fax machines and printers.
• Strong communication and interpersonal skills for effective client interaction.
• Ability to be resourceful in problem-solving and handle emergency situations calmly.
• Excellent organizational skills with a focus on managing time efficiently.
• High school diploma or relevant qualification; additional certifications are a plus.