Receptionist (225-614)

We are seeking a friendly and organized Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our company, providing a warm welcome to clients and visitors while managing front desk operations with efficiency. You will play a crucial role in making a positive first impression of our organization, handling inquiries, and directing them to the appropriate departments. Our Receptionist will be responsible for maintaining a tidy and well-organized reception area, ensuring that the office runs smoothly and effectively. This role requires excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. If you are a proactive individual with a knack for customer service and administrative support, we would love to meet you.

Responsibilities

• Greet all visitors and clients with a warm, friendly attitude.
• Answer and direct phone calls to appropriate departments or individuals.
• Manage appointments and schedule meetings for office staff and management.
• Maintain security by following procedures and controlling access to office areas.
• Handle incoming and outgoing mail, packages, and deliveries promptly.
• Keep the reception area tidy and maintain office supplies inventory.
• Assist with administrative tasks such as filing, data entry, and record keeping.
• Coordinate with facility management and vendors for necessary repairs and maintenance.
• Deliver exceptional customer service and foster positive client relationships.
• Provide general information to visitors and resolve basic inquiries efficiently.
• Support office events and meetings coordination, including room bookings and set-up.
• Uphold the company's image by demonstrating professionalism in all interactions.

Requirements

• High school diploma or equivalent is required for consideration.
• Previous experience as a receptionist or in a related field is preferred.
• Excellent verbal and written communication skills are essential.
• Proficiency in Microsoft Office Suite and basic computer skills required.
• Strong organizational skills and ability to multitask effectively.
• Professional appearance and a friendly, customer-focused demeanor.
• Ability to handle stressful situations with composure and professionalism.
• Basic knowledge of phone systems and office equipment such as printers.
• Flexibility to work various shifts, including some evenings and weekends.
• Demonstrated ability to maintain confidentiality and handle sensitive information.