Receptionist (225-1004)

The role of a Receptionist is a vital one within any organization, serving as the first point of contact for guests, clients, and employees alike. A receptionist is responsible for creating an inviting and professional atmosphere, managing the day-to-day front desk operations, and ensuring smooth coordination between various departments. As the face of the company, it is essential for the receptionist to possess strong communication skills, a keenness for organization, and a proactive approach to problem-solving. This role often involves multitasking between handling phone calls, greeting and directing visitors, and performing administrative tasks. The ideal candidate will be personable, dependable, and capable of managing multiple priorities efficiently, thereby contributing positively to the office environment.

Responsibilities

• Greet and welcome visitors in a warm and courteous manner.
• Manage incoming calls and direct them to appropriate departments or individuals.
• Maintain the reception area, ensuring it is clean and organized at all times.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Assist with administrative duties such as filing, photocopying, and faxing documents.
• Receive and distribute mail, packages, and deliveries promptly and accurately.
• Keep an updated database of contact information for clients and suppliers.
• Prepare and maintain office supplies inventory, placing orders as needed.
• Ensure all visitors comply with security procedures and sign-in protocols.
• Provide general support and information to guests and visitors on site.
• Coordinate the repair and maintenance of office equipment as required.
• Assist with special projects and other tasks as assigned by management.

Requirements

• Proven work experience as a receptionist or a similar role.
• Excellent verbal and written communication skills in English.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in Microsoft Office Suite and telephone systems preferred.
• Friendly and professional demeanor with outstanding customer service skills.
• High school diploma or equivalent is required, college degree preferred.
• Ability to handle sensitive information with high levels of confidentiality.