Manager - Retail (225-915)

The position of a Manager - Retail is an exciting opportunity for an experienced individual to lead and drive the retail operations of a business. As a Manager - Retail, you will be responsible for overseeing day-to-day store operations, implementing effective sales strategies, and ensuring a high level of customer satisfaction. You will play a crucial role in maximizing sales revenues, enforce company policies, and provide exceptional leadership to your team. Ideally, you have a passion for retail, a keen business sense, and are highly skilled in motivating and managing team members. This role not only demands a strategic mindset but also a hands-on approach in managing the diverse facets of a retail environment. If you have a proven track record in retail management and can deliver excellent results, we are keen to meet you.

Responsibilities

• Develop and implement retail strategies to drive sales growth and profitability.
• Supervise and coordinate all store operations to ensure seamless functioning.
• Lead, mentor, and motivate store staff to achieve set targets and goals.
• Analyze sales reports and develop strategies to improve store performance.
• Ensure retail staff adheres to company policies and operational guidelines.
• Maintain a high level of customer service satisfaction consistently.
• Manage inventory levels and execute effective merchandising strategies.
• Conduct regular store inspections to ensure compliance with safety standards.
• Oversee the recruitment, training, and development of new employees.
• Handle customer complaints and issues professionally to ensure resolution.
• Work collaboratively with the marketing team to enhance store promotions.
• Report on store performance and operational challenges to senior management regularly.

Requirements

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Proven experience in retail management, ideally in a supervisory role.
• Strong leadership abilities and experience in managing diverse teams.
• Excellent communication and interpersonal skills are essential.
• Strong analytical skills and the ability to interpret sales data effectively.
• Ability to work flexible hours, including nights and weekends, as required.
• Demonstrated ability to implement successful sales strategies and improvements.