IT Pre-Sales Engineer (225-922)

An IT Pre-Sales Engineer plays a crucial role in bridging the gap between technical solutions and business needs. They are responsible for providing technical expertise and support to the sales team and potential clients, ensuring that the technical solutions proposed align with the client's needs and objectives. This role involves working closely with the sales team, attending client meetings to understand their technical requirements, and designing appropriate solutions. An IT Pre-Sales Engineer must possess strong technical knowledge, excellent communication skills, and the ability to present complex technical information in a way that is easy for clients and sales team members to understand. Their work is pivotal in securing sales and maintaining client satisfaction by delivering tailored IT solutions that meet specific business challenges.

Responsibilities

• Conduct technical assessments to determine client needs and provide accurate solutions.
• Collaborate with sales teams to understand client requirements and propose technical solutions.
• Prepare and deliver technical presentations to potential clients and stakeholders.
• Provide technical expertise and solution demonstrations during sales meetings and pitches.
• Develop and maintain comprehensive product knowledge to effectively support sales activities.
• Assist in the creation of sales proposals by preparing technical specifications and solutions.
• Engage with clients to answer technical questions and address concerns regarding IT solutions.
• Work with development teams to ensure solutions are feasible and align with client requirements.
• Offer post-sales support and guidance to ensure successful implementation of solutions.
• Stay abreast of industry trends and advancements to better inform sales strategies and client offerings.
• Participate in the preparation of RFP (Request for Proposal) and RFQ (Request for Quotation) responses.
• Contribute to maintaining long-term relationships with clients through regular technical updates.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in a pre-sales, technical sales, or solutions architect role.
• Strong understanding of IT infrastructure, software solutions, and networking concepts.
• Excellent presentation skills with the ability to convey technical information clearly.
• Ability to work collaboratively with both technical and non-technical teams.
• Exceptional analytical and problem-solving skills to identify and address client needs.
• Willingness to travel for client meetings and presentations when necessary.