Sheikh Shakhbout Medical City - SSMC
United Arab Emirates
11th July 2025
2507-1941-156
Job Description
Responsible for providing strategic and operational leadership for the facility clinics, by maximizing the operational performance of the assigned facility whilst also maintaining high quality service standards. Also responsible for participating in the business development of the clinic in line with SEHA strategies and policies
Responsibilities
Ensuring achievement of the clinic’s operational business initiatives and objectives on a quarterly and annual basis
Analyzing operational and business outcomes to support performance improvement
Developing of and implementation of standardized management practices, which will enhance the clinic’s performance and ensure they are in line with SEHA policy
Meet reporting requirements of SEHA and HAAD
Setting operational objectives to ensure clinic’s activities are delivered on time and to an agreed standard
Setting high personal and professional standards in line with SEHA’s Code of Conduct
Conducting ongoing benchmarking of competitive private and hospital service practice
Developing and maintaining good working relationships with other SEHA clinics and hospitals
Developing excellent relations with consultants and other medical users
Coordinating of local marketing of the clinics and its services, monitoring of market conditions, competitors and trends
Proactive responding to the challenges of the market
Ensuring positive and proactive relationship with external customers (including consultants, patients, insurance companies), leading to the development of business
Ensuring maintenance of excellent reputation for the clinics in the local areas as a healthcare provider, an employer and as an important component of the local community.
Ensuring that the new hire and rehire documentation is obtained to meet all regulatory and internal requirements
Reviewing training requirements of the department/section staff and organizing trainings to be provided as and when needed
Providing guidance and supervision to the department/section staff and preparing job evaluation reports and discuss the same with employees and raise appropriate recommendations
Supervising and support operational general services staff for efficient and timely performance of duties
Ensuring efficient flow of information and two way communication between the facilities and general services staff
Providing guidance to the general services staff for improvement and in identifying general sources for future reference
Coordinating with departments and concerned staff to determine causes of problems, develop alternative methods to solve problems and to implement strategies for resolution.
Required
QUALIFICATIONS
Bachelor's degree or equivalent in Finance, Business Management, Healthcare Management, Clinical degree or relevant field OR Diploma in relevant field with 3 years of additional experience
Desired
Master's degree or equivalent in Finance, Business Management, Healthcare Management, Clinical degree or relevant field
Role Level: | Mid-Level | Work Type: | Part-Time |
---|---|---|---|
Country: | United Arab Emirates | City: | Abu Dhabi |
Company Website: | https://ssmc.ae/ | Job Function: | Healthcare Administration |
Company Industry/ Sector: |
Hospitals and Health Care |
Sheikh Shakhbout Medical City (SSMC), one of the UAE’s largest hospitals for serious and complex care, was established as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the emirate. Offering care across 46 specialties and seven departments, SSMC is recognised as a regional centre of excellence for tertiary medical care, providing holistic care through transformational patient-centric journeys. This is supported by integrating best practices in personalised health care, state-of-the-art technology, as well as education and research facilities. SSMC combines the best of local excellence and international expertise creating a hybrid of the world’s greatest healthcare talent.With 672 patient beds, 18 operating theatres, SSMC serves the UAE as both a Stroke and Burn Centre of Excellence and the leading Trauma centre, in Abu Dhabi. Guided by our primary value of putting patients first through advanced, personalised care, SSMC remains committed to the evolving healthcare needs of the community today, tomorrow and the future.
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