Health Information Management Clerk-Health Information Management
Sheikh Shakhbout Medical City - SSMC
United Arab Emirates
25th July 2025
2507-1941-273
Job Description
JOB DESCRIPTION
Responsible for providing administrative support to the Health Information Management Department along with its sections, specifically by providing support to the HIM Officer in day to day operations pertaining to a variety of Health Information Management functions, such as, Filing and Retrieval, Release of Information, Chart Analysis. Also responsible for providing excellent customer services, processing actions, performing day to day tasks in the Health Information Management Department. Performs variety of clerical duties in maintaining the patient medical records/ Health Information that include arranging the contents of records, filing, retrieving, distributing and data entry of requests receiving and releasing in the HIS.
RESPONSIBILITIES
Receives and files inpatient discharged medical records
Cross-checks records with dispatch logbook. Applies established guidelines and policy governing the release of patient information
Processes the day to day operations within the filing and retrieval section
Assists in any other relevant task that may be assigned
Secures the filing room from unauthorized access
Discusses with respective officers before recommending solutions
Extracts data from Cerner and tabulates it onto relevant templates
Performs first level accuracy and quality checks on the data collected and contacting the data resources in cases of inconsistencies
Preparing the simpler daily, monthly and annual reports
Maintaining and Promoting Health Information Management
Works cooperatively with other Clinical & Non-Clinical staff to ensure data integrity and validity.
Utilizes the all of computerized applications
Orders and restocks office supplies
Photocopies documents as needed
Record keeping for essential day-to-day work
Reports any Information Technology related problems to IT support desk and following-up
for resolutions
Assumes of immediate Health Information Management officer in his/her absence.
Maintains the filing system in effective way to prevent wrong filing or missing records
Maintains the medical records tidily by changing torn or damaged folders
Assembles the contents of medical records in the prescribed order for easy retrieval of information
Creates volumes of larger records and maintain the data in the HIS
Purges inactive records and maintains the details of inactive records in the HIS
Receives medical records returned from clinics, departments, inpatient discharges and tracks in the HIS
Generates daily list of records not received in HIS and follows up to receive the pending records
Receives and files external lab reports, referral letters, insurance authorization forms and other correspondences in patients’ medical record
Provides medical records and information on patients for clinic appointments, inpatient admissions, Emergencies, clinical review, research and Audits
Provides photocopies paper medical records/ prints copies of electronic medical records as directed by the ROI supervisor
Ensures that an active Encounter is available for each PIR before processing the same.
Ensures that loose sheet received from various clinics and nursing station are properly sorted and filed in corresponding Medical Record based on MRN
Ensures that entire medical record movement from and to HIM is properly tracked through HIM Chart Tracking Module using Tracking ID
Runs the record reconciliation report on daily basis and follows up with records not returned
Informs section lead and Senior HIM Officer regarding any missing g/records not returned to HIM
Maintains confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
Sorts, scans, uploads, checks quality and validates clinical documents (External & Internal) received
Ensures patient confidentiality while dealing with patient health information
Accountabilities
QUALIFICATIONS
Experience :-
Required:
1-2 years of relevant experience
Desired:
Experience in a large healthcare facility
Educational Qualification: Required:
Diploma in Health Information Management or equivalent or in relevant field
Desired:
Bachelor’s Degree in Health Information Management or equivalent
Sheikh Shakhbout Medical City (SSMC), one of the UAE’s largest hospitals for serious and complex care, was established as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the emirate. Offering care across 46 specialties and seven departments, SSMC is recognised as a regional centre of excellence for tertiary medical care, providing holistic care through transformational patient-centric journeys. This is supported by integrating best practices in personalised health care, state-of-the-art technology, as well as education and research facilities. SSMC combines the best of local excellence and international expertise creating a hybrid of the world’s greatest healthcare talent.With 672 patient beds, 18 operating theatres, SSMC serves the UAE as both a Stroke and Burn Centre of Excellence and the leading Trauma centre, in Abu Dhabi. Guided by our primary value of putting patients first through advanced, personalised care, SSMC remains committed to the evolving healthcare needs of the community today, tomorrow and the future.
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