Facilities Mgmt And Planning Assoc Coord

Responsibilities

Job Overview:

Support the Sales organization with general sales administration, reporting and execution tracking. Key duties include field sales communication, coordination of various sales activities (BU/MU level), arranging POSM execution and sales incentives tracking.

Responsibilities:

• Functional& People Responsibilities:
• Support claims processing with proof-of-performance validation.
• Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly
• Coordinate POSM execution – Requirements gathering, POSM ordering/ delivery and field sales execution tracking
• Support field sales team operations with incentive tracking, returns, customer creation, uniforms, annual leave calendars, T&E bookings / accruals, etc.
• Assist with collating and publishing all field sales communications, including playbooks, promotional calendars, execution priorities and other ad hoc information.
• First point of contact for customer queries relating to product range changes, pricing, and claims, ensuring responsiveness and quick resolution.
• Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements.
• Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims management.
• Support CBS controls framework, ensuring test scripts are up-to-date and executed as required
• Develop winning relationships with BU/ HQ Commercial teams and PepsiCo customers, ensuring highest levels of agility and support are provided
• Support the General Sales Support Lead with all initiatives to improve CBS service offerings.
• Review Productivity KPI’s and discuss issues with RSR’s/ Supervisors (schedule reroute if necessary).
• Generating activity sheets and credit notes & Providing logistics with any new load requests on behalf of the sales team.
• Sales order process
• Coordinate between Sales, CBS & Supply chain team to ensure all the orders processed and invoiced for next day delivery. (Below are the steps but are not limited to)
• Monitor CBS team return with all the orders Vs the LPOs received.
• Process Handheld orders directly received from Sales team.
• Initiate CCPF for all hold orders due to payment issues.
• Allocate the Promo qty based on availability.
• Communicate to CBS team for new SKUs, missed SKUs or SKUs to be replaced.
• Communicate to supply chain to commit all the orders for next-day delivery.
  
  

• Degree qualified with min. 2 years’ experience within FMCG company
• Builds robust and successful working relationships
• Strong written and verbal communication skills