Sheikh Shakhbout Medical City - SSMC
United Arab Emirates
13th June 2025
2506-1941-53
JOB DESCRIPTION
Understands supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Provides professional leadership through the supervision of the patient care team, and the maintenance of clinical standards and quality of patient care within the unit during their shift. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education
RESPONSIBILITIES
Key Responsibilities of the role Key Responsibilities of the role Corresponding Key Activities performed by the role
Leadership
Provides professional leadership and acts as a role model and mentor to fellow nursing staff
Demonstrates critical thinking and provides leadership in conflict management and problem solving
Promotes and supports a collaborative practice model
Collaborates with the interdisciplinary team to provide patient and family centered care
Demonstrates a professional commitment to patients and fellow nursing staff.
Adopts an interdisciplinary team approach based on mutual respect and direct communication between health professionals.
Liaises with Nurse Manager/Nurse Supervisor to ensure the patient care load is addressed with the appropriate staffing and skill mix in an environment which is safe for the patient and nurse.
Ensures the nursing staff works within their capacity, experience, training and scope of practice.
Participates as assigned on committees, working groups and other organization activities.
Acts as a preceptor to less experienced staff as required.
Monitors staff performance, providing regular constructive feedback, coaching, guidance and support to team members on the shift.
Actively participates in organizational change in a constructive manner.
Management of the unit in the absence of the Nurse Manager.
2
Monitors clinical care to ensure clinical standards are met. Identifies variances and initiates corrective measures as required
In collaboration with the Nurse Manager, shares in the responsibility of formal evaluation of staff performance and achievement of annual performance goals
Participates in unit budget preparation to ensure adequate resource availability and to monitor resource usage.
Monitors and coordinates effective and efficient utilization of human resources, consumables and equipment
Clinical Practice
Responsible for monitoring direct and indirect patient care to achieve optimum patient outcome.
Provides patient care within the regulatory body Scope of practice, organization policies and procedures, and the Unit Scope of Service.
Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence.
Provides guidance to nursing staff in the planning, implementation and evaluation of individualized patient care.
Coordinates the interdisciplinary team activities to provide patient and family centered care
Demonstrates service excellence and acts as a patient advocate to support the patients rights and dignity at all times
Coordinates referrals and utilizes available resources for the provision of comprehensive care to patients and families
Promotes and utilizes evidence-based practice in the provision of care
Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.
Administers medications according to organization policies and procedures.
Understands actions of medication and contraindications, evaluates patient’s response, identifies side effects and initiates appropriate action.
Is responsible to ensure that on a shift basis at unit level, the monitoring, replacement, storage and administration of Narcotic and Controlled Drugs is in accordance with Ministry of Health’s and HA-AD Narcotic Policies and Procedures.
Is accountable and responsible to maintain a sound knowledge base in medication and administration of medications.
Collaborates with Pharmacy services to ensure the provision of medication needs of the unit.
Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.
Responds to all levels of emergencies according to the organizations policies and procedures
Provides guidance and advice to patient care team on clinical and administrative matters.
3
Communication
Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy
Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.
Liaise with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
Provides a comprehensive clinical handover / report as required to ensure patient safety.
Attends Patient Care rounds and communicates and updates the attending Healthcare provider on changes in the patient’s condition.
Communicates with patient care team ongoing changes in patient’s plan of care and unit activity
Ensures the nurses communicate and report changes in the patient’s condition to the relevant health care provider and that new orders are carried out
Ensures documentation reflects a continuous, systematic and accurate nursing process
Ensures clear and accurate documentation of all patient care events and is compliant with organization policies and procedures.
Monitors and audits compliance with organization documentation standards
Establishes and maintains professional boundaries with patients and members of the healthcare team.
Performance Improvement/Risk Management
Participates and/or leads quality improvement activities by assisting with the development, implementation and review of standards, policies, procedures and guidelines, evaluation of indicators and reporting of outcomes and trends.
Monitors and evaluates unit operation and services in order to identify problems and takes a lead role in improving systems and safe patient care
Participates in interdisciplinary teams and Performance Improvement Projects for evaluation and improvement of processes and clinical practice
Ensures provision of a clean and safe working environment that minimizes risks to patients, visitors, other staff, and self. Identifies faulty and defective equipment and furniture, removes from service and takes corrective action
Complies with International and HAAD Patient Safety Goals
Promotes and audits compliance with the organization’s Infection Control policies and procedures
Identifies, investigates, reports, and implements corrective action for incidents or complaints as appropriate. Completes appropriate documentation according to organization policy.
Delegates responsibilities to the nursing team in response to an emergency situation.
Education
Assess patient and family education needs, plan for and provide education and evaluate outcome
Provides a suitable environment that supports patient and family learning.
Acts as a resource nurse to ensure patient and family are provided with accurate information and resources to meet their health care needs.
Engages in health promotion activities in the organization and community.
4
Professional Responsibilities
Identifies learning needs of the junior staff on the Unit in conjunction with the Clinical Resource Nurse and Manager and assists with the implementation of educational activities.
Is responsible for educating less experienced staff in adverse drug reaction and the process to be followed for medication errors
Completes mandatory and unit specific competencies and demonstrates ongoing competence
In conjunction with, but not limited to, the Line Manager/CRN, identifies own professional learning needs and develops an annual learning plan
Develops and maintains own Professional Portfolio as per HA-AD policy.
Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge and technology
Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care
Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HAAD and the organization’s requirements
Demonstrates evidence of ongoing professional development in leadership and management
General
This job description is not definitive and following periodic review may be subject to change.
The charge nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.
The charge nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital
Upholds the organization customer service standards at all times Facility specific Responsibilities of the role Corresponding Activities performed by the role
Therapeutic Apheresis
Assessment and care of patients requiring Therapeutic Apheresis and Therapeutic Phlebotomy.
Performance of Therapeutic Plasma Exchange, Red Cell Exchange, Leucopheresis, and Therapeutic Phlebotomy, as per international guidelines and standards.
Coordination of procedure schedules in collaboration with the Multi-disciplinary team.
Assume non-clinical duties in the absence of the SCN.
SEHA Compliance guidelines Corresponding Activities performed by the role
5
Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements
Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies
Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames
Maintaining Confidentiality
Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
Promoting Customer Service standards
Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility
Performing any other duties as may be assigned relevant to the basic responsibilities of the role
Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards
Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines
Understanding and adhering to emergency preparedness plans/policies
Ensuring Personal Effectiveness
Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position
Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies
Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care
Complying with any regulations related to mentoring, training and development of UAE nationals staff
QUALIFICATIONS
Qualifications, Certifications and Experience Qualifications
Required:
Bachelor degree in nursing study duration from an accredited program;
Role Level: | Mid-Level | Work Type: | Full-Time |
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Country: | United Arab Emirates | City: | Abu Dhabi |
Company Website: | https://ssmc.ae/ | Job Function: | Healthcare & Medical Services |
Company Industry/ Sector: |
Hospitals and Health Care |
Sheikh Shakhbout Medical City (SSMC), one of the UAE’s largest hospitals for serious and complex care, was established as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the emirate. Offering care across 46 specialties and seven departments, SSMC is recognised as a regional centre of excellence for tertiary medical care, providing holistic care through transformational patient-centric journeys. This is supported by integrating best practices in personalised health care, state-of-the-art technology, as well as education and research facilities. SSMC combines the best of local excellence and international expertise creating a hybrid of the world’s greatest healthcare talent.With 672 patient beds, 18 operating theatres, SSMC serves the UAE as both a Stroke and Burn Centre of Excellence and the leading Trauma centre, in Abu Dhabi. Guided by our primary value of putting patients first through advanced, personalised care, SSMC remains committed to the evolving healthcare needs of the community today, tomorrow and the future.
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