Captain Restaurant (225-619)

As a Captain at our prestigious restaurant, you will be the leader of our front-of-house team, orchestrating a seamless dining experience for our guests. Your command over the service will be evident as you coordinate staff, ensure top-notch customer service, and maintain the flow of the dining room with precision. This dynamic role requires both leadership and charm, aiming to impress our guests with excellence in service. If you are passionate about hospitality and have a flair for managing a team, we invite you to lead our restaurant to new heights and leave an indelible impression on our discerning clientele.

Responsibilities

• Lead the front-of-house team to deliver outstanding service to guests.
• Coordinate table assignments and manage the seating arrangement efficiently.
• Oversee the daily operations of the dining area to ensure an optimal flow.
• Assist with the training and development of new and existing restaurant staff.
• Address and resolve guest concerns promptly and effectively to ensure satisfaction.
• Provide informed recommendations on the menu, including specials and wine pairings.
• Ensure compliance with health and safety regulations at all times.
• Maintain cleanliness and organization of dining areas and service stations.
• Communicate effectively with kitchen staff to ensure timely and accurate orders.
• Monitor inventory levels and coordinate with management for supplies and equipment.
• Prepare and file daily reports on service performance and guest feedback.
• Foster a positive and collaborative team environment within the restaurant.

Requirements

• Proven experience as a Captain or similar role in hospitality management.
• Excellent leadership and team management skills are essential for this position.
• Strong customer service skills with a focus on exceeding expectations.
• Ability to multitask and work efficiently in a fast-paced environment.
• Exceptional communication skills, both oral and written, are required.
• A keen eye for detail and a commitment to high-quality service standards.
• Knowledge of dining service operations and regulations is advantageous.