Restaurant and Bar Manager

As a Restaurant and Bar Manager, you'll be at the helm of creating an exceptional dining and bar experience that delights customers while achieving business targets. In this role, you'll oversee the daily operations, ensuring that all efforts align with the establishment's standards and financial objectives. Your leadership will be instrumental in managing staff performance, maintaining high service quality, and cultivating a welcoming atmosphere that retains frequent patrons and attracts new ones. With a focus on innovation and growth, you'll work closely with the culinary and service teams to design menu offerings and promotional events that captivate customers, enhance their dining experience, and maximize revenue. Your efforts in fostering a cohesive team environment will be vital in sustaining a motivated staff that excels in customer service, while also meeting all health and safety regulations. Enthusiastic, adaptable, and customer-focused, you will serve as a role model for staff, driving a culture of excellence that ensures customer satisfaction and operational efficiency.

Responsibilities

• Oversee the daily operations of the restaurant and bar ensuring smooth workflow.
• Manage staff by recruiting, selecting, orienting, and training employees effectively.
• Ensure high levels of customer satisfaction by delivering excellent service.
• Handle customer complaints promptly to maintain guest satisfaction and loyalty.
• Monitor inventory to ensure adequate stock levels without excessive surplus.
• Execute financial transactions, maintaining accuracy and accountability in sales handling.
• Implement innovative marketing strategies to increase patronage and sales revenue.
• Coordinate with chefs and bartenders on menu and drink offerings to delight guests.
• Maintain compliance with all health and safety regulations in restaurant operations.
• Analyze financial targets and develop plans to achieve business performance goals.
• Facilitate regular team meetings for staff engagement, feedback, and development.
• Track and report restaurant performance metrics to the management team regularly.

Requirements

• Proven experience as a Restaurant and Bar Manager or in a similar role.
• Demonstrated leadership abilities in managing and motivating service teams.
• Strong understanding of restaurant financials and quality of food service.
• Excellent customer service skills ensuring exceptional guest experiences.
• Ability to manage and troubleshoot issues in a fast-paced environment.
• Proficiency in restaurant management software and point-of-sale systems.
• Excellent communication skills enabling effective interaction with patrons.