Housekeeping Attendant (225-1010)

A Housekeeping Attendant is essential to maintaining a clean, comfortable, and welcoming environment in hotels, resorts, and other hospitality venues. The role requires attention to detail, diligence, and a commitment to providing excellent customer service. Housekeeping Attendants are responsible for keeping guest rooms and public areas clean, tidy, and stocked with necessary amenities. They ensure that all guests have a positive and enjoyable experience during their stay. Effective Housekeeping Attendants are proactive, efficient, and work well independently as well as part of a team. A successful candidate will possess excellent communication skills and a friendly demeanor, as they may interact with guests and address any concerns or requests they may have regarding their accommodations.

Responsibilities

• Clean and organize hotel rooms, bathrooms, and public areas efficiently.
• Replace used towels and linen with freshly laundered items daily.
• Restock guest room amenities such as toiletries, coffee, and cups.
• Inspect and report any maintenance issues or damages in rooms.
• Vacuum carpets and mop floors in guest rooms and public corridors.
• Ensure proper disposal of trash and recyclable materials daily.
• Respond to guest queries and requests in a timely manner.
• Maintain housekeeping carts, supplies, and storerooms effectively.
• Follow all company safety and security procedures consistently.
• Adhere to health and safety regulations at all times in the work area.
• Assist in laundry and linen operations when necessary and required.
• Ensure lost property is reported and logged according to policy.

Requirements

• Proven experience in housekeeping or similar janitorial roles preferred.
• Physical stamina to lift heavy items and remain on feet for long periods.
• Strong attention to detail to maintain high standards of cleanliness.
• Excellent time management skills with the ability to multitask efficiently.
• Basic understanding of cleaning chemicals and sanitation practices needed.
• Strong interpersonal skills to interact with guests courteously and effectively.
• Flexibility to work various shifts, including weekends and holidays.