Store Manager — Retail (225-1015)

The Store Manager plays a pivotal role in ensuring the smooth operation of a retail store, driving profits, and enhancing the customer experience. As a Store Manager, you will be responsible for overseeing all facets of the store’s operations, from staffing and inventory management to sales strategies and customer service. Your leadership skills will be crucial in motivating your team to meet and exceed sales goals, maintain high standards of store presentation, and deliver excellent customer service. Success in this role requires a blend of strategic planning and hands-on management, enabling the store to meet performance targets while fostering a positive and engaging work environment for the staff.

Responsibilities

• Develop and execute strategic plans to drive store sales and profitability.
• Ensure outstanding customer service is consistently provided by the team.
• Train, coach, and motivate employees to achieve performance objectives.
• Analyze sales reports and business results to identify sales opportunities.
• Manage inventory levels to minimize costs and prevent stock depletion.
• Collaborate with marketing teams to execute promotional campaigns effectively.
• Ensure compliance with company policies, procedures, and operational standards.
• Oversee cash handling procedures and ensure proper execution of financial policies.
• Handle customer complaints proactively to maintain a high level of satisfaction.
• Maintain store presentation and ensure it aligns with corporate guidelines.
• Recruit, interview, and hire staff members to fill vacant positions efficiently.
• Conduct regular performance evaluations and provide feedback to the team.

Requirements

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum of three years of retail management experience in a similar role.
• Proven track record of achieving sales targets and driving store growth.
• Strong leadership and team management skills to develop a high-performing team.
• Excellent communication and interpersonal skills for customer and staff interactions.
• Strong analytical skills to interpret sales data and forecast sales trends.
• Ability to work flexible hours, including weekends and holidays.