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Senior Manager - Innovation

Talentmate

Philippines

1st December 2025

2512-2063-784

Job Description

Drive, deliver, and deploy various Innovation Initiatives
Have a seat on the table and be highly visible across xBRs, client or account meetings, and client visits
Provide end to end assessments and customer journey map to streamline the process and propose the

applicable automation tools and process improvement

Lead ideation sessions with the account and co-innovation with the client
Replicate best practices applicable to the account
Establish analysis and action plans related to Innovation to address VOC, CVAs, and prevention/improvement of

any Hypercare status

Provide awareness and/or trainings on Automation, ThinkCX, and Six Sigma

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Quezon City National Capital Region
Company Website:	http://www.concentrix.com	Job Function:	Research & Innovation
Company Industry/ Sector:	IT Services and IT Consulting

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Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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