With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities
The People and Culture Business Partner serves as a strategic advisor and operational support to the Field Operations ensuring that People & Culture (P&C) initiatives are aligned with business goals and executed effectively. This role provides expert guidance and performs key P&C functions to enable timely, accurate decision-making and foster a positive workplace culture.
The Business Partner collaborates closely with Operations Manager, Program Mangers, Supervisors, and Staff in the Field Operations to ensure a resilient, engaged, and mission-aligned workforce by integrating strategic HR practices with day-to-day operations such as: Workforce Planning, Employee-Employer Relations, P&C Policy Implementation, Staff Wellbeing & Spiritual Nurture, Performance Management, Staff Development & Emergency Response, and HR Administrative Processes.
Major Responsibilities
Workforce planning including recruitment and staffing
Assist in the workforce planning of in-charged functional groups/teams or field office assignment;
Coordinate staff movements in coordination with HR Admin & Compensation Management Manager and Supervisors
Provide support to WVDF Volunteer Engagement Program
Assist in the recruitment/selection and on-boarding processes in coordination with Recruitment Specialist as needed.
Compliance & Day-to-Day P&C Functions
Provides orientation on WVDF/P&C Policies and other related P&C documents.
Support on-boarding orientation as appropriate.
Provides support to Managers/Supervisors and staff in monitoring staff compliance to P & C policies.
Provides necessary support to Managers/Supervisors on performance issues and other related work concerns, e.g. coaching, employee relations
Assist in managing and resolving staff concerns (employee-employer relations)
Coordinate day-to-day operations of P&C as appropriate
Assist in reporting staff incidents/cases following reporting protocol or incident reporting and Safeguarding Policy.
Ensures all job descriptions are current and accurate and in place in coordination with HR Admin & Compensation Management Manager.
Staff Spiritual Nurture & Well-being
Coordinates with Staff Spiritual Nurture Officer in ensuring the practice of community worship, prayers and study of Scriptures is observed regularly in the Field Office, AP teams, Departments and participated by staff.
Provides immediate assistance on staff well-being and staff in coordination with Managers and Supervisors.
Together with Operations Manager or Program Manager, Plan, coordinate, and implement Staff Care or Psychological First Aid events/activities
Ensure that staff care concerns are addressed in coordination with Managers/Supervisors.
Foster a spiritually grounded and emotionally resilient workforce by coordinating and ensuring Spiritual Nurture activities is practiced regularly in the FO, supporting staff well-being through timely interventions and initiatives, and ensuring responsive monitoring and assistance during emergencies in collaboration with P&C team and FO managers, supervisors and staff to uphold a culture of compassion, faith, and holistic support.
Assist/Lead Staff Spiritual Nurture Activities and other organizational activities as appropriate/needed.
Staff monitoring during incidents/emergency situations
Ensure balance in caring for others and self
Partnering for Performance
Provides support to Managers/Supervisors in the orientation and implementation of Performance Management or Partnering for Performance.
Monitors performance management for the assigned Departments/Teams or Field Office
Ensures all staff has performance objectives and individual development plans.
Collate/Monitor submission of Perf. Agreement/Evaluation for the Field Office/Teams/Department
Capacity Building
Provides support to Managers, supervisors to develop the skills and capabilities of staff based on agreed learning and development objectives.
Assists SLD in coordinating training and development opportunities at the field office level.
P&C Planning And Other Initiatives/activities
Participates in the P & C strategic and P & C annual planning, mid-year and year-end review processes and other organizational activities.
Assists in the developing and implementing policies and guidelines.
Provides orientation/clarification to staff on P & C initiatives.
Provides regularly monthly and annual reports.
Develops performance objectives and individual learning and development plans, participates in individual mid-years and annual review, coaching conversation with Supervisors.
Provide monthly, mid-year, & annual reports, budgets and other requirements as needed.
Organizational Climate in the Field Office
Assists in establishing an organizational culture in the Field Office that and AP team that aligns with WVDF’s desired culture: Christian commitment, Servant Leadership, Joy in serving, Teams at their best, Culture of Excellence, Empowerment and Accountability
Ensures a positive learning environment that reflects learning into practice.
Others
Support and participate Team, Departmental or Organizational activities & events.
Deployment to Emergency Response as needed.
Compliance to organizational requirements and standards: Spiritual Nurture & well-being, Safety & Security and Safeguarding; Managing self
Perform other task assigned by P&C Director and Field Office Manager (Cross-functional support)
Required Professional Experience, Education And Certification
Bachelor’s degree in human resource management, Psychology, or a related field.
Minimum of 3 years of comprehensive experience in Human Resources, with proven expertise in recruitment, conflict resolution (including employee-employer relations), and Psychological First Aid.
Demonstrated ability to manage HR functions across various teams and organizational levels.
A bachelor’s degree combined with substantial and relevant experience in Human Resource Management and HR programs may also be considered
Strong foundation in core Human Resource functions including Workforce planning, Recruitment and onboarding, Labor relations, Diversity and inclusion management, Staff development and training
Excellent interpersonal and organizational skills, with the ability to build trust, foster collaboration, and manage multiple priorities effectively.
Ability to navigate complex HR scenarios with professionalism, empathy, and strategic insight.
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