Job Description

  • Provide exceptional customer service via online channels including chat, email, and social media.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Maintain knowledge of company products and services to provide accurate information to customers.
  • Assist customers with account creation, product selection, and order processing.
  • Document customer interactions and feedback to improve service quality.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 02 years.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Friendly and patient demeanor with a customer-focused mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Quezon City National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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